Classic Collision Fairdale

4.7 (1,464reviews)
94%
6430 Fairdale Drive,  San Antonio,  TX  78218

In operation 27 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Antonio, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,464)

Likely to Recommend

Would not recommend adjuster

Repair Quality

Car repair was fine. Adjuster was not

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

CEI took 8 days to approve the claim after we took the vehicle for the estimate. This delayed the repairs and it affected our family vacation since the rental car will not fit my family. Very poor slow approval process. Wish I was with USAA insurance.

Customer Service

No issues at the repair shop.

My Experience

My Experience

My hood is crooked and doesnt line up flush. One side has a larger gap than the other. The painted door has two (elevated) marks and the molding doesnt line up flush. There's two scratches on the lower molding of the back passenger door. A cloudy spot on the driver side head light.

Likely to Recommend

I think the repair time was long because of the shortage in supplies available. The aftercare was outstanding. So over all I am happy with how my car was restored.

Repair Quality

Customer Service

My Experience

Outstanding communication and care!

Likely to Recommend

Repair Quality

Work completed in timely manner with regular updates on status.

Customer Service

Good communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Danny was EXCELLENT, very professional and sincere and respectful and I appreciate. Eric saw that Enterprise ‘forgot’ about picking me up and drove me to Enterprise for rental

Likely to Recommend

You have honesty, courtesy, professionalism going for you with TEAM! And when I took my vehicle, Enterprise suppose to pick me up and Eric saw I there 2 hours and drove me to Enterprise-courtesy

Repair Quality

Though fixing bumper took longer, I was pleased with results minus ‘ding’ on trunk lid

Customer Service

Corean was very helpful but mostly taking customer telephone calls so difficult to wait on walk ins and answer phone and with new ear pieces thought talking to me but NOT

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes no hassle Straight to the point

Repair Quality

Customer Service

Customer service was outstanding, Very courteous and understanding

Likely to Recommend

Repair Quality

Repairs were quick and car was detailed and looking new when I picked up

Customer Service

My Experience

Thanks for the good work

My Experience

Likely to Recommend

Repair Quality

I'm very satisfied with the results of my repairs. I highly recommend. Thank you

Customer Service

I'm very happy with the results

My Experience

Likely to Recommend

Repair Quality

workmanship great.

Customer Service

Likely to Recommend

Repair Quality

Wonderful blend, the paint is just slightly off from the original bright red. Still Great work!

Customer Service

Everyone was very friendly and helpful.

Likely to Recommend

Yes definitely recommend, very impressed with the work

Repair Quality

Great staff, very efficient. Took less time then expected. Very impressed with the outcome!

Customer Service

Likely to Recommend

Repair Quality

car had to be realigned after the shop charged for an alignment

Customer Service

The repair tech was not helpful at first, but got better. The receptionist must not have been feeling well.

My Experience

ProCare was very patient, nice and informative to me. They provide excellent service and they are very reliable. 10/10 experience & 10/10 satisfied

Likely to Recommend

Repair Quality

I was very satisfied with ProCare! Their customer service, quality and communication is very professional.

Customer Service

Returned Clean