Classic Collision Gainesville

4.8 (1,868reviews)
98%
1200 Jesse Jewel Parkway,  Gainesville,  GA  30501

In operation 43 years, 8 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Gainesville, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,868)

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Repair Quality

Customer Service

Returned Clean

My Experience

The headlights, blinkers, and fog lights were not plugged in properly. We had to plug them in ourselves.

Likely to Recommend

Repair Quality

After picking up my vehicle, I discovered that none of the headlights, fog lights, turn signals, or high beams were plugged in. This makes it evident that the bumper was installed without proper attention to detail and without a final quality check. I do not understand how a vehicle could be returned to a customer without testing all exterior lights, as this is a basic and critical safety step. This experience was very disappointing and concerning. That said, the customer service at the front desk was polite and respectful. From the initial phone call through payment and paperwork, I was satisfied with the professionalism and communication. I strongly recommend that the shop be evaluated on its procedures for reassembling vehicles—especially when installing bumpers—and on ensuring all work is fully completed and tested before returning a vehicle to the customer.

Customer Service

The customer service at the front desk was polite and respectful. From the initial phone call through payment and paperwork, I was satisfied with the professionalism and communication.

My Experience

I had the best experience with Classic Collision. They kept me informed throughout the process, very thorough explanation, and a seamless process! I could not be happier with them!

Likely to Recommend

Repair Quality

I had the most amazing experience from start to finish! Everyone waa kind and very helpful and they finished it 10 days earlier than expected! I could not be happier with the entire experience especially since this was my 1st time dealing with something like this.

Customer Service

Absolutely wonderful

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Repair Quality

Customer Service

Stacie was absolutely wonderful! She and the team were very easy to work with and kept me updated every step of the way.

Returned Clean

My Experience

Wonderful service! Staff very knowledgeable and friendly. Kept me informed as to the progress of the repairs during the entire process. Car looks GREAT!

Likely to Recommend

Repair Quality

Very friendly staff. Did a wonderful job on repairing my car! Kept me informed on the progress of the repairs. Great Job!!

Customer Service

My Experience

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Customer Service

Returned Clean

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Repair Quality

Really great work. No complaints. The people at the office are nice and the work was top of the line.

Customer Service

Returned Clean

My Experience

The staff at Classic Collision would always send me the status of the car , always answer all my questions. My car looked great and I appreciate that the car was done before schedule.

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My Experience

Appreciate your thorough inspection that caught damage that wasn’t visible. Car looks great and I would use Classic in the future.

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Repair Quality

Customer Service

They did a great job!

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Very good on communication. Easy to work with !

Customer Service

My Experience

Classic Collision was able to get my car in and completed quickly and it looks like new again.

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Returned Clean

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My Experience

Very friendly, professional, and easy to work with.

My Experience

Quick friendly service helped getting me to my rental top notch matching the paint on my repair.

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Customer Service

Returned Clean

My Experience

Tony did a magnificent job and I have some w Pork which needs to be done. I will be back and is willing to tell others about the experience I had with Classic. Thanks to all.

Likely to Recommend

Repair Quality

Great job by Tony and excellent service from Stacy

Customer Service

My Experience

I was in a time crunch to get my vehicle back. Classic took the time crunch seriously and got it done in time.

Likely to Recommend

Repair Quality

Top quality repair!

Customer Service

Appreciated that they kept me notified of the progress of the repair.

Returned Clean

My Experience

Car looks like new. Everyone was very helpful, competent, and pleasant. Great service overall.

Likely to Recommend

Repair Quality

Excellent repair, car looks like new. Excellent personal service as well.

Customer Service

Returned Clean

Likely to Recommend

Brought two vehicles in the same month and B made the experience for us we will continue to use and recommend CC

Repair Quality

B made my experience absolutely perfect, very professional, prompt, and polite.

Customer Service

B’s customer service was spectacular

Returned Clean