Classic Collision Gainesville

4.8 (1,853reviews)
98%
1200 Jesse Jewel Parkway,  Gainesville,  GA  30501

In operation 43 years, 8 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Gainesville, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,853)

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Returned Clean

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My Experience

Likely to Recommend

Very good

Repair Quality

Very good work 👍🏾

Customer Service

Very good

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The status updates were great.

Customer Service

Returned Clean

My Experience

From start to finish everything was a breeze. From management to the people behind the desk. Classic collision will get all of my automotive body business in the future.

Likely to Recommend

I will recommend to anyone in need of body work or paint

Repair Quality

The best in the business, from repairs to kindness. I will not take my automotive body work to any other shop besides them and they’re nearly 2 hours from house!

Customer Service

Stacy at the front desk was nothing but kind and helpful. And the entire crew. She made the entire process a breeze and the communication was wonderful!

Returned Clean

Likely to Recommend

Customer service was outstanding but the quality and attention to detail needs improvement.

Repair Quality

First release date, refused repair due to run in the paint. Second release date, adhesive needed to be removed from the side mirror and the stripping on the floor board. There were dusty handprints all over the inside passenger door panel. Detailing failed to prep the vehicle as expected for a customer to pick up the vehicle. After getting the vehicle home, I noticed scratches in the back bumper and more sticker residue. Returning to the shop today to check the damage and determine if they will fix it or not. The office manager was highly apologetic and fixed many of the issues personally but they should verify the car is as perfect as possible before wasting the customers time on a poor quality paint job.

Customer Service

My Experience

From drop off to pick up even with some hiccups between the whole team was very helpful and made sure I got my vehicle back in better condition than I left it. They got parts and repair done in lightning time and I hardly remember it was damaged in the first place! I highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Very helpful and courteous while we were in their office waiting for the final touches on our vehicle

Returned Clean

My Experience

Classic Collision did great work.

Likely to Recommend

Repair Quality

Classic Collision did a great job on repairing my car damage.

Customer Service

Great Customer Service

Returned Clean

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Repair Quality

Came out great

Customer Service

Returned Clean

My Experience

The wait for our repair was worth it. Ram looks brand new. The team at Classic Collision really cares about customer satisfaction and I am happy to give a thumps up all the way!

Likely to Recommend

Repair Quality

Contacted us through the process. Very good service.

Customer Service

My Experience

Not repaired completely

My Experience

Their communication was great. The repair work is as well.

Likely to Recommend

Repair Quality

Communicated well and were consistent with updates. Very friendly staff. Quality of work was what was expected.

Customer Service

Friendly, helpful, empathetic

My Experience

I love the work they did on my car. Great service, customer service and giving me there word for it. Thank you Collide Collision for keeping your promises

Likely to Recommend

Repair Quality

10/10, they kept their promise and made my car like new, very well recommended to contact Classic Collision for your body shop repair.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job with my tundra and kept me posted every time

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Repair Quality

Customer Service

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Customer Service

My Experience

Excellent communication texted regarding progress of repairs. Minor issue after picking up car, but resolved same day. Customer friendly, courteous staff.

Likely to Recommend

Repair Quality

Once again, exceptional customer service. Friendly and prompt.

Customer Service

Stacy-excellent

Returned Clean

Likely to Recommend

Repair Quality

Everyone was helpful & wanted to make sure the job was done well.

Customer Service

They were great!

My Experience