Classic Collision Gainesville Regional

4.7 (763reviews)
90%
4340 NE 49th Ave,  Gainesville,  FL  32609

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Gainesville, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Ford, Honda, Acura, Hyundai, Kia, Tesla, Audi, Infiniti and GM; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Audi
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Tesla

Reviews (763)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional customer service, with staff being described as professional, friendly, and courteous. The quality of repairs receives high marks, with many noting their vehicles look brand new or like the damage never happened. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness is generally positive, with several repairs completed ahead of schedule, though some customers experienced delays due to parts availability. The shop's attention to detail, including cleaning vehicles inside and out, adds extra value. While most experiences are overwhelmingly positive, a few customers noted communication gaps or longer repair times than expected.
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"EXCELLENT CUSTOMER SERVICE! EXCELLENT BODYWORK REPAIR! THANKS Classic Collision."
"The quality of the repair exceeded my expectations. The work was completed meticulously, everything ..." Read more
"... laughed at my Jokes. The two ladies were awesome and the work done on my vehicle was amazing it was a superb job I love how they took care of me.Thank ..." Read more
"Best looking job Ive ever seen as far as paint and body repairs go. Amazing job!!!"
"... my insurance company and took care of everything. Car looks and drives exactly like it did when we bought it. Awesome customer service." Read more
"The communication with the process or any issues was amazing. We knew everything going on."
"Staff very courteous and knowledgeable. Continued to inform me every step of the way of the progress being made. Kudos to Classic Collision!!!!!!"
"No communication from them, and it felt like each time I called that they were giving excuses for me ..." Read more
"Great experience from start to finish. They handled the communication professionally, kept me updated on the timeline, and delivered high-quality ..." Read more
"The staff did not keep me informed on the progress of my repairs."

Likely to Recommend

Repair Quality

Very impressed with the quality work

Customer Service

Very impressed

Returned Clean

My Experience

My Experience

Status updates were awesome! Above and beyond customer service! Very pleased with how ky truck looks! Thank you!

My Experience

Everybody was nice and helpful

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was updated everyday with what was being done with my car. The car came back in amazing shape and it even took less time than they expected it to be done by two days. And I was able to get my car back the day they finished it all. Just hands down a great experience. And Alexia did great with going over everything before we left.

Likely to Recommend

Repair Quality

Amazing work and beautifully done! Above any beyond expectations! The only reason I didn’t give a 10 is due to my windshield wiper is now not aligned with the window and goes off the side of the windshield frame.

Customer Service

My Experience

They did a great job and they have great customer service !!!!

My Experience

Fast defendable service, consistent communication, great customer experience. Bad luck put me in your shop but your manger made everything stress free

My Experience

They did a great job and got the job done fast.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent work by Alexia Rodriguez

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the moment I walked through the door all the staff were extremely nice and pleasant. I didn't feel like an inconvenience but more so a customer that was valued. My advisor was kind and listened with intent and didnt seem annoyed by my lack of knowledge of the car. Excellent work and definitely a company I will come back too!

My Experience

Communication about the progress was great and easy after hours drop off and pickup

My Experience

I really appreciate Alexia’s outstanding service. She was incredibly helpful in quickly putting together a quote for us, making the entire process smooth and stress-free. While I was traveling, she went above and beyond by coordinating directly with the insurance adjusters on my behalf and handling the repair process from start to finish. When I returned from vacation, I was so happy to see that my car had already been repaired. Alexia’s professionalism, responsiveness, and proactive communication made a potentially stressful situation effortless. I truly appreciate all of her help and would highly recommend working with her!

Likely to Recommend

They did a superb job using real parts. Workmanship was appreciated

Repair Quality

Bodywork was excellent. Alignment had to be done again at my own expense. Hoping for teimbursement

Customer Service

My Experience

Throughout the entire 2 month process of getting my vehicle repaired I experienced the highest level of professionalism and support. A BIG thank you to the Classic Collision team.

Likely to Recommend

I would absolutely refer Classic Collision to anyone needing any collision repair work.

Repair Quality

I was completely blown away when I picked up my Jeep. There’s no indication that it was involved in a major collision. It looks and drives the same as it did when I purchased it brand new. Also the support and professionalism I experienced the entire 2 months my vehicle was at Classic Collision truly helped keep my stress levels down. A big thank you to the entire crew at Classic Collision.

Customer Service

Alexia and Jayme were extremely helpful and the regular updates on my vehicles progress were very appreciated.

My Experience

The service was amazing and the turn around time was unheard of… I dropped my car off on Monday late afternoon and my car was finished Wed around noon. This has been the best experience I've ever had with a body shop. If i ever something like this happens again, I will not hesitate to bring it back to you guys.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Due to the efficiency and delay in service completion.

Repair Quality

Not the most efficient shop repair. It took 18 days to get the job done, highly unusual for the amount of damage that needed to be fixed

Customer Service

it was ok

Returned Clean