Classic Collision Gainesville South

4.8 (317reviews)
96%
2305 NE 19th Drive,  Gainesville,  FL  32609

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Gainesville, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (317)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting repairs that looked as if accidents never happened and vehicles returned in pristine, detailed condition. Communication was a standout highlight, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was frequently commended, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism, warmth, and helpfulness were repeatedly mentioned. A few customers noted areas for improvement, including occasional vague communication toward repair completion and isolated delays due to parts availability, as shared directly in their feedback.
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"It looks as if I never got in an accident !!! My car is perfect"
"Amazing work. Looks as if it never happened. Also finished work before estimated pickup time."
"Have used multiple shops and this one has by far been the best."
"The staff was incredibly warm and professional. They were empathetic and made me feel cared for after having an accident. ..." Read more
"The team is professional, friendly and customer oriented. They kept me informed, did a great job and were a true team. This team ..." Read more
"Yes it was ready before the estimated time."
"... with plenty of updates without any prompting, and completed the work ahead of the estimated schedule" Read more
"It looks great, and you finished the job way sooner that I could have imagined. On top of that, you always treat the customers courteously. ..." Read more
"My vehicle was ready earlier than anticipated with no residual concerns."
"They did a great job on my vehicle in a timely manner. Will always recommend and use them for any auto body ..." Read more
"... of having me wonder what was going on with my car, classic collision communicated effectively throughout the entire process!! From the moment I dropped it off until today. Ive ..." Read more
"They were really good and communicating what was going on with my vehicle and they did an amazing job with repair. Made my ..." Read more
"Staff was very friendly courteous and professional. I received regular updates as to the status of my vehicles repair."
"They communicated through the entire process."
"There was no customer service, automated updates were sent out that didnt even align with the status of the vehicle making it very unpredictable."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very understanding and helpful in finding an alternative part

My Experience

My Experience

I dropped my truck off at the scheduled time and it was ready when it was supposed to be. It looks brand new. What more can a person expect. Excellent job!

Likely to Recommend

Repair Quality

Didn’t know who to go to with my Escalade V because it is a high end car. Had kept hearing their name so I trusted them with it and they did a perfect job!

Customer Service

Any time I called or came by they helped me with no hesitation

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Seamless process. Friendly and helpful staff. Would recommend to others.

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Repair Quality

Customer Service

Returned Clean

My Experience

Experience was amazing. Finished work before estimated finish time. Looks as if it never happened. Very thankful.

Likely to Recommend

I’ve already referred the shop to a couple of my coworkers and friends.

Repair Quality

Amazing work. Looks as if it never happened. Also finished work before estimated pickup time.

Customer Service

Amazing

Returned Clean

My Experience

Tyler was awesome! Lots of clear communication and excellent service. I revieced many text updates that keep me feeling in the know. Unprecedented. Very happy I chose you guys!

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I loved it they were amazing. Quick and efficient. They kept me updated every step of the way. My estimator was Tyler and I will definitely recommend him and the shop to family and friends. Will be coming back in the future

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was accommodating, competent, friendly, and eager to please. The job on our 2020 Subaru was perfection, and we couldn’t be happier!

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

Staff was GREAT!! Very accommodating and friendly, and kept us informed with the repair progress.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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See first comment section.

Repair Quality

Unlike other body shops I have dealt with, when they said it would be done it was done. There was almost a glitch with the third-party person who recalibrates the sensors when after the work is completed, but when he showed up, they made sure my van would be done before closing for the weekend. All the staff was friendly and professional. I would go back to them and recommend them to others.

Customer Service

see previous comments

My Experience

Tyler is the best!!

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Repair Quality

Customer Service

Tyler was amazing and easy to work with:)

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The Team at Classic Collision did an incredible job from start to finish. Excellent customer service and communication throughout and my car repairs were completed in a timely manner. Would recommend to any and all!

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service and communication!!

Returned Clean

My Experience

The service was awesome. Thanks

Likely to Recommend

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Customer Service