Classic Collision Georgetown
In operation 27 years, 7 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Georgetown, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I took my car I at 9:45 am and it was repaired by 5:00pm the same day. Brodie Hallford was so very helpful. I was customer pay and couldn't pay $95 a day for a rental. He called Enterprise and tried to get me a better deal, but that didn't work. He had an employee drive me the 12 or 13 miles to my home.I think the gentleman's name was Cory. He even offered to come to pick me up and drive me back when my car was finished. I had a friend drive me over. I was so pleased with the work that was done on my car. I have used AMM Collision several times before and was so satisfied with the repairs. I always recommend you to anyone who needs repairs, and would not take my car to anyone else. Bodie is the best. Gerrymandering Tischler
Likely to Recommend - 5.0/5.0 -
I recommend it to anyone who needs auto damage repair.
Repair Quality - 5.0/5.0 -
Got my car in and out in 7 hours, when I was first told they would need my car for 2 weeks. The only thing I was disappointed in was I could not get an estimate to repair damage from another accident. I could not get an appointment for that estimate until February 20th. I was hoping that since my car was there it could be done that day. But so far no estimate has been emailed to me.
Customer Service - 5.0/5.0 -
The adjuster and gentleman who drove me home both provided satisfactory service.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond for my family. I would use them again. Highly recommended. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Not sure at this point. It depends on how you handle making right the electrical issues.
Repair Quality - 2.5/5.0 -
The only reason it’s not a 10 is because when the truck was returned there are now electrical problems that didn’t exist before , and your company is being difficult to work out getting these last items repaired. It’s in the list of items that a third party did work on electrical and they obviously didn’t leave things in proper working order. We were told by one of your employees to pick up our truck and take it to a dealership to have them fix it- at our cost. That is ridiculous!
Customer Service - 2.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
You might consider stopping the auto texts. They are misleading and incorrect information. Gives one false hope of getting one’s vehicle sooner than than actually. One text told me it would be ready Friday, then Tuesday then when I talked to them they said they didn’t have a part and didn’t know when they would get it. It was ready the next afternoon. The work is great. Just lacking a little communication.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
every thing looked great and so happy to have the duct tape gone and the windshield washer working again
Customer Service - 3.0/5.0 -
was not happy with the texts sent. They were inaccurate and thus frustrating
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Everything with my car was great. The timing however just kept getting pushed. There were several instances where someone would say it would be ready the next day only for it to be pushed a whole week. There were also several days when I left my number to be called back about my car and never received a call from anyone.
Customer Service - 4.0/5.0 -
Everyone was very polite. But their timeliness was not impressive in the least.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
I was told I would get calls that I never got. I was told I would get emails that I never got. I was notified by a text that my repairs were done, but still didn't get to collect my vehicle for about another 10 days after. I was told "the system" didn't understand that error codes needed to be cleared out, just that the work was completed -- but this was still very confusing. And when I picked up my van, there were still scuffs on the hood, and a chip in the windshield (neither of which where there before the accident), and the AC doesn't seem to blow cold anymore?? Edwin said he would check into the scuffs and windshield for me and email me (but I was told I'd get other emails that I never received, sooo....?), and I didn't discover the AC until headed home. I have already reached out to my insurance company about how to address the things that don't seem completely done -- but would appreciate hearing back from AMM on this as well.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I think the front bumper could have been simply pulled back into place rather than replaced. It was simply pushed in about 1 1/2" on the side.
Customer Service - 3.0/5.0 -
The estimator was fine, but I had several issues with the person scheduling the estimate and repair as well as a confusion as to whether I was paying out of pocket or through insurance.
Kept me Informed?
No
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 1.5/5.0 -
For all the before mentioned issues.
Repair Quality - 3.5/5.0 -
It looks good, but other issues really take away from it being great service. In the future, if the need were to arise, I'd look elsewhere.
Customer Service - 3.0/5.0 -
In over 6 weeks, outside of a couple times, I always had to track down the status of the repair. They always promise to call, but usually didn't.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn't ask for a better experience
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Edwin, Jessica and the staff were absolutely wonderful. This was the second time we have used Classic Collision in a short time. I am so glad to know that there is such a great repair shop in Georgetown. I will recommend Classic Collision to anyone that needs a repair shop. Thank you so much for the great job and the wonderful experience.
Likely to Recommend - 5.0/5.0 -
I would recommend Classic Collision to anyone that needed work done on their vehicle. The service I received was top notch. Edwin and Jessica were wonderful to work with. They are both professional and so friendly. It was a pleasure to work with both of them.