Classic Collision Goleta

4.9 (2,933reviews)
98%
5901 Hollister Ave,  Goleta,  CA  93117

In operation 43 years, 38 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Goleta, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including BMW, Honda, Acura, Porsche, Tesla, Audi, Jaguar, Landrover, Volvo and GM; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Audi
BMW
Cadillac CT6
Corvette C8
GM Basic
GM Electric Vehicles
Honda
I-Car
Jaguar
Land Rover
Lexus Authorized
Lucid
Mercedes-Benz
Mercedes-Benz Elite
Rivian Passenger – R1T/R1S
Scion
Tesla
Toyota
Volvo

Reviews (2,933)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. Exceptional customer service was frequently highlighted, with staff described as professional, friendly, and attentive. Communication was a standout strength, as customers appreciated timely text and phone updates throughout the repair process. Many repairs were completed ahead of schedule, exceeding expectations. Customers also appreciated complimentary vehicle cleaning upon return. A few customers noted areas for improvement, including occasional communication delays, minor quality touch-ups needed at pickup, and isolated scheduling or parts-ordering issues, as mentioned directly in their feedback.
Select to learn more
"... communicative, and incredibly detail-oriented. The quality of their work truly exceeded my expectations, my car looks absolutely perfect, like nothing ever ..." Read more
"... take our vehicles to Classic for repairs because we can count on quality work every time and the customer service is outstanding." Read more
"... repairs done much faster than I anticipated. The quality of the work is flawless—everything matches perfectly, looks and feels brand new, and incredibly nice. ..." Read more
"My car was done a day earlier and they stayed late so I could pick it up after work."
"My Tesla Y was finished a few days earlier than I was promised, which was a pleasant surprise for me."
"We received it way before the promised date. It was such a surprise."
"The quality of the job was great but my car was ready 1 day late. Overall Im satisfied with Classic Collision."
"The work was completed amazingly quickly."
"Communication was phenomenal from the time I brought in my vehicle to the time it was finished. They were ..." Read more
"... service was attentive and responsive. I felt I was kept in the loop at all times on the progress of my car." Read more
"... work on my 2025 Porsche Cayenne in Santa Barbara. Great communication on scheduling, efficient check-in, good communication on expected timing to repair, ..." Read more
"... everything was handled smoothly and professionally. The team was extremely polite, communicative, and always on top of things. Any questions I had were answered right ..." Read more
"... progress via email. Vehicle was ready ahead of schedule. Clear communication from start to finish. I recommend Classic Collision without hesitation ..." Read more

Likely to Recommend

Repair Quality

Car looks excellent!

Customer Service

Friendly, organized, professional

Returned Clean

My Experience

Great work. Good people. Their work is guaranteed!

Likely to Recommend

Repair Quality

Great service, excellent staff. They know what they’re doing. Would highly recomend them!

Customer Service

The work is great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job,

Likely to Recommend

Repair Quality

You missed the initial estimate by $1400 for a recalibration of the sensors, that I believe, was avoidable.

Customer Service

Returned Clean

Likely to Recommend

I would send anyone needing repairs to contact Jaime Alvarez.

Repair Quality

Jaime Alvarez is awesome, professional, and courteous. He is great at customer communication, and conscientious about customer satisfaction. He should be promoted!

Customer Service

Thank goodness for Jaime Alvarez. He made my total experience worth it. He makes it easy for customers to understand their options and what to expect.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice and clear with the process from start to finish!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

We will recommend to anyone.

Repair Quality

My car looks brand new!

Customer Service

Prompt and courteous service and beautiful outcome.

My Experience

Thank you AGAIN Classic Collision and Matt for the extremely fair price and beautiful paint job on the hood of my Toyota RAV4 Ltd. Though there was no physical damsge, the peeling paint on the hood needed “attention”. Toyota had a recall which expired. CC submitted the request; in lieu of waiting, they honored a fair out of pocket price. The car looks beautiful; epic, brand new! The staff is friendly, thorough and the work completed only took two days. If you love and care how your car looks, I highly recommend taking your vehicle to Creative Collision for all your “lookin-good” needs! Thanks CC!

My Experience

Likely to Recommend

Always do.

Repair Quality

Exceptional quality of work.

Customer Service

Always exceptional when working with Jaime.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would go back without a doubt

Repair Quality

Quick and friendly service!

Customer Service

Returned Clean

My Experience

My Experience

this was an easy process, thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Super customer service thank you!

Likely to Recommend

Repair Quality

It took a long time

Customer Service

Returned Clean

My Experience

Roberto made the experience seamless from beginning to end. He kept me updated and answered all my questions throughout the service. He even went out of the way to help me coordinate a rental with Mercury. Big thank you to him and the team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean