Gerber Collision & Glass - Goleta

5.0 (1,636reviews)
99%
57 S Fairview Ave,  Goleta,  CA  93117

In operation 85 years.

Gerber Collision & Glass - Goleta offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Honda
Hyundai
Jeep
Kia
Lexus Authorized
Mercedes-Benz
Nissan
Ram

Reviews (1,636)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with vehicles frequently described as looking brand new or better than before. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a key strength, with customers appreciating timely text and phone updates throughout the repair process. Timeliness is another highlight, as repairs are often completed ahead of schedule. Customers also express delight at receiving their vehicles freshly washed, waxed, and detailed. A few customers noted minor areas for improvement, such as ensuring updates reach the correct contact and conducting thorough pre-return inspections, but these are far outweighed by the overwhelmingly positive feedback. Many customers are repeat visitors and enthusiastically recommend the shop to friends and family.
Select to learn more
"In my experience, Gerber Body Shop is the best in Santa Barbara County. Their service is exceptional, and their expertise ..." Read more
"... into their schedule for repairs right away. They finished the work earlier than anticipated and charged less, which is unheard of. They also coordinate with you ..." Read more
"... experience! The staff was knowledgeable and friendly. Everyone went out of their way to make sure I received my car in perfect condition." Read more
"Everything was excellent from start to finish. The service was amazing, the quality was top notch and the overall experience exceeded my expectations."
"What a fantastic and expeditious job Gerber did repairing my Mercedes in record time 3.5 days!!! Not to mention the custom ceramic glaze making ..." Read more
"I got daily updates and easy to read communications"
"Team was awesome and got me my car back much sooner than expected. This shop is well run with great leadership!"
"... Gerber Collusion & Glass. The customer service, to the speed of repair, to the quality of the repair. I highly recommend this body shop. They are certified ..." Read more
"Great communication by phone and text throughout the entire repair process, plus a thoughtful follow-up ..." Read more
"... every way. Their customer service is impeccable. Communication regarding my car repairs unbeatable. Everyone in the office, cordial and welcoming. They ..." Read more
"... great system where I received text messages. The general manager was also very informative and even gave me his personal cell number with instructions to ..." Read more
"... Gerber. They did an excellent job with the repairs, kept me informed with texts and calls throughout the repair process and even finished the repairs ..." Read more
"... was friendly, professional, responsive and their automated system was so helpful in knowing when I would get my vehicle back." Read more

My Experience

Likely to Recommend

I have already.

Repair Quality

Gerber’s customer service & communication is the best! From the time you walk in the door until your transaction is complete you are treated with special attention. In addition, their prices are reasonable and their repair work is high quality. ⭐️⭐️⭐️⭐️⭐️

Customer Service

See above.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Always kind and helpful, thank you for the repairs. Too bad insurance denied the entire repair but the portion that was covered looks great and they went above and beyond cleaning scratches that weren't part of the repair. Thank you!

Customer Service

great guys

My Experience

Louie and his team at Gerber Collision took great care of me from the moment I walked through the door. The customer service was exceptional throughout the entire process, and they even finished my truck ahead of the expected completion date. The quality of their work was excellent, and they made the whole experience easy and stress-free. I highly recommend Louie and his team to anyone looking for great work and outstanding customer service. — Alex

My Experience

Every one from management down were professional, friendly, knowledgeable. The office is very clean. The job they did on my car exceeded my expectations! They went beyond and above, I honestly can say my best experience ever with a car repair and I am an old lady who has had to have many cars repaired whether mine or my children’s 5 stars out of 5 stars

Likely to Recommend

Will recommend to everyone!

Repair Quality

Exceeded my expectations!

Customer Service

Excellent!!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Excellent

Repair Quality

Excellent

Customer Service

Excellent

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for help and quick repair which saved car rental expense. Thank everyone who worked on the car. It looks like a new car. 😀

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing work done on my car and the detailing inside and outside and Gabriel and Micheal were super nice and caring for me and the car! Thanks again Gerber Collision

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Fantastic work and easy to deal with

Customer Service

Very professional