Classic Collision Leander

4.9 (1,935reviews)
98%
2505 South 183,  Leander,  TX  78641

In operation 27 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Leander, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,935)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Communication in the beginning was very good, daily updates. After the first week that died down and I was messaging to make sure we were on track. I always received answers so I appreciate that a lot. Repair looks great, very satisfied

Customer Service

Excellent

Likely to Recommend

If concerns are addressed by shop then I could recommend. If nothing is heard then NO!

Repair Quality

Car was somewhat cleaned (exterior). No offer of a post work inspection. Receptionist pointed out where my car was in the lot. After asking for an inspection she seemed put out. An estimator came to her rescue. Showed me the work that was done. He did comment that the car should have been washed better. I guess my expectation of customer service was a little too high. I don’t think so. Hopefully chalk it up to folks having a bad day.

Customer Service

See initial comments

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quality job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Personable, friendly staff. Quality body work on my car, saved me from accidentally leaving my garage door opener in my rental car. The total package, these folks!

Likely to Recommend

I would definitely recommend the Leander AMM Collision shop.

Repair Quality

Care was taken to get the correct parts on the whole, but also on my after market running boards and I really appreciate the effort!

Customer Service

I was kept informed on repair progress.

Returned Clean

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

Friendly staff.. no one said “that’s not my job” when I called in to ask a question.

Likely to Recommend

NA - have had prior positive experiences

Repair Quality

I don’t have my car back yet!

Customer Service

Lack of communication

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quality work

Customer Service

Returned Clean

My Experience

My Experience

First of all, it took nearly 2 weeks to get the headlight repaired. I'm in an industry where I understand the impact of COVID. However, just a lack of transparency and follow-up. Dropped the car off on Tuesday, Wednesday got the call that the part will arrive on Monday. When I suggested that I'd pick up the car and return it Saturday or Sunday I was told it already got disassembled. Then the total repair cost was almost $1,900 when the dealership quoted a little over $1,000. Seems like a rip-off.

Likely to Recommend

Repair Quality

Not transparent, charged almost double if what dealership quoted.

Customer Service

Not transparent. Dropped the carol on a Tuesday. Wednesday I get a call that the part needed will arrive the following Monday. When I asked to pick-up my car and drop-off on Sunday they said it was already disassembled.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My right running board on my truck was removed for replacement. When my truck was returned to me as “complete”, the running board had not been reinstalled.

Customer Service

I was not provided with any updates on the status of my truck during the course of the repair.

Returned Clean