Crash Champions #0081 Leander

4.9 (6,681reviews)
98%
10205 E Crystal Falls Pkwy,  Leander,  TX  78641
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In operation 15 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (6,681)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as excellent, flawless, and completed to the highest standards - often leaving vehicles looking brand new. Communication was a standout strength, with customers appreciating frequent text and phone updates that kept them informed throughout the entire repair process. Timeliness was another highlight, as many customers noted their vehicles were completed ahead of schedule, sometimes days or even weeks early. A few customers noted areas for improvement, including occasional delays in receiving status updates, minor repair issues requiring return visits, and in isolated cases, concerns about incomplete repairs or damage discovered post-pickup. Overall, the vast majority of customers expressed high satisfaction, with many stating they would return and recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... vehicle made the handoff seamless. Most importantly, the quality of the repair work is fantastic—the Camaro looks good as new!" Read more
"... professional staff. The work was done on time and the quality was excellent. They made the whole process easy and stress-free. Highly recommend!" Read more
"... my car to them and they installed the repaired . They did an excellent job and made this repair quick and convenient!! Thank you.!" Read more
"One dent was left unrepaired. It was exactly where the impact occurred. They also did not realign the hood. It was clearly ..." Read more
"It was almost a week earlier. I am so happy."
"totally smooth process and the car was ready early. thanks!"
"Late and I had to take it back due to a problem with my trunk latch and power ports."
"There were several delays."
"The communication on site and over the phone was outstanding. The quality of work and the time to complete was ..." Read more
"It was extremely easy to understand the process and had very friendly customer service. The constant updates were good too."
"Outstanding work, and great updates by text along the way."
"... a shop that is this honest and easy to work with yall kept me in the loop with updates the whole time and the results are wonderful. Thank you!" Read more
"... to tell Crash Champions to proceed with repairs. I was told that the vehicle was finished. No updates were provided." Read more

My Experience

The service was wonderful. Jessica kept me updated almost daily and the car was completed earlier than expected. It looks beautiful and they worked extra hard to complete it early so that I didn't have to extend my car rental tor the projected 6 extra days. Friendly and caring staff made my experience an excellent one!

My Experience

Thanks for the good work. I also don't know how you got all the dog hair out of my car but it was much appreciated!

My Experience

Ethan and the team made our car look good as new! And, finished before the estimated time.

Likely to Recommend

Ethan and his team are professional, courteous and helpful.

Repair Quality

Ethan and the team made it easy and the results were excellent

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very polite and helpful they did great work getting my car fixed

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Manager and lady who handed over my keys were nice.

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Janie was great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and keep in contact with updates

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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