Crash Champions #0358 Hutto

4.9 (3,006reviews)
96%
2400 Fm 685,  Hutto,  TX  78634
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In operation 7 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (3,006)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and impressive turnaround times. Many highlighted the exceptional repair work, with vehicles returned looking brand new or better than before accidents. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Customers especially appreciated daily text and phone updates throughout the repair process, which provided peace of mind. Timeliness was a recurring strength, with numerous vehicles completed ahead of schedule. A few customers noted isolated concerns such as miscommunication on pickup readiness, parts delays, and minor unresolved issues upon vehicle return, as shared directly in their feedback. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... service. Their team completed the work quickly while maintaining a high level of quality. Communication throughout the process was excellent, with timely updates that ..." Read more
"... repairs, which I really appreciated. The team was professional, friendly, and clearly cared about doing quality work. Its not always easy to find a shop you can trust, ..." Read more
"... it got dinged. Crash Champions took great care and fixed the problem quickly and with great care. I can't tell the difference between the original and the replacement ..." Read more
"Damage was completely fixed. Our vehicle looks amazing and no issues with the repairs."
"... repair work. Friendly and knowledgeable employees. They exceeded my expectations, and I wouldn't hesitate to recommend them to someone else." Read more
"... seamless and easy to navigate. To top everything off, my truck was ready over a week ahead of schedule which saved me even more money. I will recommend ..." Read more
"It was actually early I was promised June 2nd."
"It was completed within 7 days of drop off! So quick!"
"... longer than it was promised. Vehicle was ready, but error in communication delayed pick up by a day." Read more
"... vehicle would be ready earlier than expected, then continued to be pushed back. They gave false expectations that conflicted with plans of my own which caused ..." Read more
"... Communication throughout the process was excellent, with timely updates that kept me informed every step of the way. I truly appreciate their commitment to delivering ..." Read more
"... communication from the time I dropped off my vehicle. I never once had to initiate communication to get an update." Read more
"... Champions in Hutto went well. I really liked that I received updates on the progress of my vehicle repair via text." Read more
"Fantastic communication and very knowledgeable, also descriptive when explaining what repairs were going to be done to my car and expectations. Would highly recommend ..." Read more
"not a word had to call them."

My Experience

Super Outstanding work, professionalism, and speed!!! You all are the best!!!!! Charles E Mayo

Likely to Recommend

Repair Quality

Just waiting on a couple of back order pieces

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very nice and helpful. Repair was done quickly and the truck looks great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything from beginning to end was wonderful. I got a ride home when I dropped off and the hostess was nice and easy to talk to. She was informative and helpful. I was always texted and kept in the loop. When I was concerned with how I would handle getting the rental back and getting my truck I was able to leave rental with crash champions which was an amazing weight lifted off me because I already had issues getting to enterprise to get the rental in the first place. Also when I picked it up it was cleaned and vacuumed which was amazing! They went above and beyond just fixing my car. Thank you.

My Experience

I had a great experience with Crash Champions from start to finish. The team was professional, friendly, and kept me informed throughout the repair process. The quality of the work exceeded my expectations, and my vehicle looks fantastic. I really appreciate the attention to detail and excellent customer service. Thank you to everyone involved for making the entire process smooth and stress-free!

Likely to Recommend

Repair Quality

Customer Service

Austin Schmidt was great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Terry was very helpful and the process was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Won’t bring my car anywhere else

Customer Service

Constant contact and friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Austin was so nice and helpful! We were very pleased with the service we got. Quick, and very well done.

My Experience

Great Service Fast and Greatly Appreciated Austin S. Kept me updated on status for vehicle repair

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

My car was only 2 months old when it got dinged. Crash Champions took great care and fixed the problem quickly and with great care. I can't tell the difference between the original and the replacement parts.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

door looks good!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service rep Terry was very helpful and pleasant to interact with. The entire process was seamless and much faster than expected!

Likely to Recommend

I am really glad that I had them as an option and if needed would return there as a first choice

Repair Quality

It was quick and easy.

Customer Service

Terry was very nice and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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