Crash Champions #0358 Hutto

4.9 (3,055reviews)
96%
2400 Fm 685,  Hutto,  TX  78634
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In operation 7 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (3,055)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear and proactive communication, and impressive timeliness. Many highlighted that repairs were completed ahead of schedule, with vehicles returned looking brand new. Frequent text and phone updates throughout the repair process were widely appreciated, giving customers peace of mind. The staff was repeatedly described as professional, friendly, and knowledgeable. Several customers noted that vehicles were returned cleaned inside and out, reflecting extra care and attention to detail. A small number of customers mentioned areas for improvement directly in their feedback, including occasional delays in communication, mismatched parts, minor alignment issues, and isolated instances of conflicting pickup information. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... and paint to the wheel repairs and final alignment. Everything was handled professionally and the communication about timing was clear and honest. My car looks and ..." Read more
"Damage was completely fixed. Our vehicle looks amazing and no issues with the repairs."
"... it got dinged. Crash Champions took great care and fixed the problem quickly and with great care. I can't tell the difference between the original ..." Read more
"... repair work. Friendly and knowledgeable employees. They exceeded my expectations, and I wouldn't hesitate to recommend them to someone else." Read more
"... repairs, which I really appreciated. The team was professional, friendly, and clearly cared about doing quality work. Its not always easy to find a shop you can trust, ..." Read more
"It was actually early I was promised June 2nd."
"... seamless and easy to navigate. To top everything off, my truck was ready over a week ahead of schedule which saved me even more money. I will recommend ..." Read more
"Dropped the car off on a Monday at 9:30a and got the car back by 4:30p on Wednesday 3 days later. Excellent turn around time. Repair work was excellent."
"I was told on multiple occasions with certainty that the vehicle would be ready earlier than expected, then continued ..." Read more
"Wrong parts or additional parts delayed longer than it was promised. Vehicle was ready, but error in communication ..." Read more
"... quickly while maintaining a high level of quality. Communication throughout the process was excellent, with timely updates that kept me informed every step of ..." Read more
"... Champions in Hutto went well. I really liked that I received updates on the progress of my vehicle repair via text." Read more
"Fantastic communication and very knowledgeable, also descriptive when explaining what repairs were going to be done ..." Read more
"Received conflicting information regarding the completion of repairs. Received a phone call and text message ..." Read more
"not a word had to call them."

My Experience

Terry was very kind! I had a deadline to get my car back and he met it! The door looks amazing!

My Experience

The car looked great when we picked it up, and the team went above and beyond with the care they took. They even washed my car and cleaned it up for me, communicated along the way the status of the repairs and fixed it in a very timely manner (less than a week!) We will absolutely use them again should we need to and make sure everyone we know does too!

Likely to Recommend

Repair Quality

Yall are trying to make me pay for broken AC when it was working before the accident and since you worked on it, now it’s not. Yall need to fix this. This is not okay.

Customer Service

No one followed up with progressive or enterprise- I had to call them when enterprise started trying to charge me

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

I want to personally thank the staff at Crash Champions, the techs Amber and Terry, for getting my car done in such a timely manner. Everything looked great, everything looks good, and everything was in order. Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service was quick, everyone was friendly. The rental aspect was great, you guys really took a load off of my shoulders by calling Enterprise both at drop off and pick up.

My Experience

Super easy to work with. Got updates on my vehicle everyday. Quick turnaround. Accurate estimates. Great customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thanks!

Likely to Recommend

Repair Quality

Thanks!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate how fast the repairs were completed.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Keith was very thorough and explained the process of estimate and repairs to the vehicle. I was updated the whole time and repairs were done earlier than expected!!thanks to the whole team over there

Likely to Recommend

Will definitely recommend Crash Champions

Repair Quality

The employees over there are very thorough and mad the process quick and easy

Customer Service

Keith was awesome to work with

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job, my car is brand new again

Customer Service

I was advised to file a claim with the other insurance rather than using my insurance out of ignorance

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My experience was quick and easy with my repair.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Crash Champions was organized, fast, and highly professional. Their work was completely accurate, and they restored my vehicle perfectly to its original condition.

Likely to Recommend

Repair Quality

On time, restored to original condition super friendly people great experience

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

Friendly, knowledgeable and fast turnaround time.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks really good and clean, great job

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Totally took care of all aspects during this time, truly appreciate it. Thank you

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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