Classic Collision Medford

4.8 (1,659reviews)
95%
523 Rossanley Dr,  Medford,  OR  97501

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Medford, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Mercedes Benz; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Mercedes-Benz
Mercedes-Benz Sprinter

Reviews (1,659)

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My Experience

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Normally I would let people make their own choices as a precautionary practice.

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My experience was good even though over a few weeks and finalized around the holidays. I was updated regularly on the process and was treated well. I did have to return the vehicle for some minor checks and additional completion which may have been due to busy holiday rush. I was treated fairly and overall things looked great. They did not hesitate to preform some minor checks and additional finishes. Nice people!

My Experience

Thank you for your hard work in repairing our vehicle to its original condition. We will recommend you to family and friends.

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We greatly appreciate the work that was done on our vehicle.

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You did a great job, you were professional and kept me notified of the progress. The work was done in a timely manner. Thank you!

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Everyone was kind and professional

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My Experience

The turn indicator lights on the review mirrors are not working and will let them know tomorrow

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Thank you all involved with the repair of my vehicle. I could not be any happier with the quality of the work at Classic Collision. My vehicle is perfect, and I am grateful to precision with which classic collision and their employees gets the work done. Thanks again to all!

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Excellent work and a reasonable amount of time!

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Very pleased with work and customer care.

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Great job. Great people to talk and work with. They are always on point with communication.

Customer Service

Always keep you informed from start to finish. Great to deal with.

My Experience

https://share.icloud.com/photos/04eA2pgVxjXF9hv4f8bl9GpbQ

Likely to Recommend

If my friends are in a hurry to have their car repaired I can’t say I’d recommend CC. Having to wait more than 30 days is a burden.

Repair Quality

The driver door still scrapes when opened. That will, unfortunately, remove paint. It took over a month to repair my car. The insurance took care of a car rental for 30 days but as time rolled on, 30 days came and went, and my car was still not repaired, I had to take the rental back and I was left was without a car. Cody kept me informed but it seemed like forever before my car was “repaired”. Now, I don’t know how long it’ll take to finish the repair but I’m nervous about handing my car back over to Classic Collusion. It’s Sunday today but on Monday I’ll see if I can get the necessary repair work figured out. I have sent a video of the problem to CC but have not heard back yet.

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Cody kept me updated over the very long repair time. Hopefully, we can get this additional work resolved in a timely manner.

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Yes I would recommend

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Thank you.you guys did a really good job

Customer Service

You guys did a really good job

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