Classic Collision Medford
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Medford, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Mercedes Benz; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated Cody keeping me updated. My car looks amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Classic collision kept me informed. The guys were great and they were able to load up my kids and I to get us to enterprise. All around 10 for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
2nd time using your service. Excellent customer service and craftsmanship in repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ahead of schedule and communicated well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Promote Cody Taylor!!! He is simply AWESOME!!! Also was EXTREMELY impressed by Classic's level of communication throughout my repair process. It was superlative in every respect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes I was very satisfied with you guys you all were so very very pleasant I'm very much enjoyed my experience with you thank you very much
Likely to Recommend - 5.0/5.0 -
If I was asked for to take a car I would say take it to you guys you would be treated very nice
Repair Quality - 5.0/5.0 -
It was so good can't even tell that it even was hurt
Customer Service - 5.0/5.0 -
The young gentleman that helped me was very very very nice he explained things very well to me
My Experience - 0.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All your staff were kind, they would give me updates on how the repairs were going. I was first quoted May 21, then May 18th I was surprised when they called and told me my car was finished I believe the end of April. Unfortunately I was out of state with my Son. Picking up my Grandson for his summer visit. I was so happy yesterday when I was able to pick up my Subaru. My car runs and looks great. Like she did before we were rear ended. Thank you, all so very much for the beautiful work you did on my Subaru.
My Experience - 5.0/5.0 -
Although the repair took roughly 3 weeks, I acknowledge that that was not remotely the staffs fault. Once a proper product was in, they had the repair fully done within 48 hours. Work looks amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I wish he would of pointed out at the beginning that they could painted my plastic piece above my back window. It was ugly and I would of payed the extra.
My Experience - 5.0/5.0 -
Excellent customer service, terrific job well done, our car looks great. Really appreciate the text and email updates. Thank you!!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Excellent communication, received texts and emails as our car was going through the repair process. Staff was very friendly and transparent. Our car was fixed as requested, very pleased with final results.
Customer Service - 5.0/5.0 -
Staff very friendly and transparent
Likely to Recommend - 0.5/5.0 -
My experience was soured when we heard that a previous vehicle we had repaired there, and had junk parts rusting on not a few years out, was not eligible for their lifetime warranty due to a “new owner” upon further research it seems it is not a new owner, only a new name and a way for a seeming shady business to get out of honoring warranties. Would not go back, do not recommend, in fact I would advise against this business at this point.
Repair Quality - 0.5/5.0 -
My current vehicle that was repaired seems fine 10 days out, however a previous vehicle repaired there was poor quality and is not being dealt with by the company.
Customer Service - 2.5/5.0 -
He was very helpful and kind. Made things easy. Dealing with the woman at the counter, in person she was fine and seemed accommodating about our other vehicle, but was quite the opposite on the phone explaining why the lifetime warranty was not going to be honored.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a good job so I definitely will recommend them
Repair Quality - 5.0/5.0 -
It’s all good
Customer Service - 5.0/5.0 -
They did an excellent job and it was fast. I got my cat back fixed within a week. Thank you Classic Collision.