Classic Collision Medford

4.8 (1,650reviews)
94%
523 Rossanley Dr,  Medford,  OR  97501

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Medford, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Mercedes Benz; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Mercedes-Benz
Mercedes-Benz Sprinter

Reviews (1,650)

My Experience

You guys were awsome in every way. By keeping me in touch of what you were doing and the awesome paint job. The young man that helped me when I came to pick it up was great. Thank you again

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Service and quality of the repair was excellent.

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Returned Clean

My Experience

Clear communication. Beautiful work

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Super clear and kind.

My Experience

I was so happy to see my car ALL REPAIRED and looking even nicer than it normally does and its' clean! thank you thank you!! I will recommend you in a minute!

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Repair Quality

yes, I have been sending you little notes on here about how Happy I am with my car! you did ia great job, thank you

Customer Service

yes, I am very pleased to have my car back in such NICE condition!!

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Returned Clean

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From start to finish, we were treated so well. Great on clarifying the process and flowing thru, and always so friendly!

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5 ⭐️ ⭐️ ⭐️⭐️⭐️

Repair Quality

Cody is amazing!! He is the go to guy there for everyone and does such a great job!

Customer Service

Again Cody is amazing!! The front staff gal was very kind and knowledgeable. Very satisfied with the two employees I dealt with.

Returned Clean

My Experience

They did a phenomenal job! Very conscientious, and professional. The daily progress texts were fantastic! Thank You All so much!!!

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Already have

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Great job. Kept us informed what was and how everything going.

Customer Service

Had no worries. Information was spot on.

Returned Clean

My Experience

Working with Johnathan was a pleasure. We did run into a situation where the quoted price didn’t match the final cost, but he really went to bat for me when there was pushback from management. He made sure the price I paid reflected the original quote, which I greatly appreciated. I’ve used this shop five times over the years, and experiences like this are exactly why I continue to come back. Even though the project took longer than initially anticipated, Johnathan communicated clearly throughout the process. Because the outcome felt fair and handled with integrity, I’ll absolutely continue bringing my vehicles here. I’ll be asking for him specifically next time if I’m not already assigned to him. Thanks again!

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I was unsure of how my experience would be as my prior advisor is no longer working there, but I had a great experience, still.

Repair Quality

It had been a while since the damage had occurred and I feel so grateful to have my truck back in original condition. It looks so good!

Customer Service

I enjoyed working with Jonathan. The project went longer than anticipated and over budget, but Johnathan made it right with management, and it all worked out. If I hadn’t been working with him, and the management had insisted on charging me more than what the “had come to, I would not have returned business or Recommended anyone to this company. I’ve worked with classic collision, formerly new stage collision five times and I’ve had a great outcome every time. Give Jonathan a pet on the back for a good communication and customer service.

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Returned Clean

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My Experience

They did a great job keeping me informed through the whole process and made sure it was done right

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Definitely will recommend to others

Repair Quality

Great work

Customer Service

Customer service is amazing

Returned Clean

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My Experience

I appreciated the constant communication! The car was done exactly when I was told it would be completed. The car looked amazing both inside and out!

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I already have recommended them to a friend!

Repair Quality

I appreciate the constant communication of the status of my vehicle. They car looked amazing inside and out when I picked it up!

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Returned Clean

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My Experience

Jonathan at Classic Collision handled our vehicle with excellent customer service and transparency. Keeping us updated at all stages of repairs and willingness to answer calls and questions any time they came up. After a traumatic accident, Classic Collision made the aftermath easy and efficient to deal with. I would highly recommend this facility based on professionalism and quality of the work.