Classic Collision Medford
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Medford, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Mercedes Benz; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
There was a miscommunication regarding my appt date but they made it work and got me in which I truly appreciated because I had been without a car at that point for weeks already. The repair was quick and I was kept in the loop the entire way. My car is back to pre accident condition and everyone was so friendly. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the daily text updates on the progress of the repair. My car looks amazing. They were able to handle the circumstances of my repair job with ease. The price was great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice to work with you.very informative on the progress reports on my trucks progress. Excellent workmanship
Customer Service - 5.0/5.0 -
Professional.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Communication was frustrating at times with one way text updates that could be pretty vague. A direct phone extension to the estimator to get pertinent details would be appreciated. Thank you.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Communication could be improved. I got vague undetailed texts weekly, and when I tried calling to get more details, the front desk knew nothing, and the estimator repeatedly refused to talk to me over the phone. The project dragged on for over 3 months. The people who know the details of the current status should be available to answer questions over the phone.
Returned Clean
My Experience - 5.0/5.0 -
Front office staff quick to respond to calls and questions about work on car.