Classic Collision Melbourne

4.8 (2,226reviews)
97%
1405 Lookout Terrace,  Melbourne,  FL  32901

In operation 43 years, 6 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Melbourne, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,226)

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My Experience

I appreciate that I was called a least once or twice a week to keep me informed on my repairs. My suv looks like new again I appreciate the work they did and I received my car back one day earlier than expected I am very happy with the work you did. I would recommend you guys any time

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I was impressed with how the vehicle was returned. The damaged side looked like new.

Customer Service

Cesar was a great assessor. His experience and patience explaining things the a regular person wouldn't understand was paramount in letting me feel more at ease with the whole repair and isurance.

My Experience

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My Experience

Yes everything was smoothe and all helped make this easy and straight forward. Ceaser was very nice and would have waited past shift so I appreciate that. I will ne back

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I will be recommending Classic Collision in Melbourne without hesitation.

Repair Quality

The work performed was outstanding. There is no indication whatsoever that the car was ever damaged.

Customer Service

Samantha was the first person I encountered and she was very personable and professional. She is great at serving as the customer's first impression/first point of contact. Melissa was my repair advisor and she is outstanding! She understood my concern about a simple bumper repair vs a full replacement, and she very confidently told me they would take care of it properly. She spoke as someone with complete confidence in the shop's abilities, and not as someone who was bragging or trying to impress.

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My Experience

My fiance and I were really struggling and stressing when it came to multiple insurance companies fighting over which one was going to cover the costs of repairs and continued to drag it out but when it came to classic collision the were a breath of fresh air!! From beginning to end everyone involved was absolutely amazing especially Samantha!! So personable, kind, professional and organized! They kept me updated the entire time and made sure I felt comfortable during the whole process and that I was completely happy with the repairs. They truly have an amazing team who put their customers first and are clearly perfectionist when it comes to their work! I highly highly recommend them and will be referring family and friends to them in the future! Thank you all so so much!!

My Experience

Well done! Thank you.

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Great job, we'll done. Came in a day ahead of schedule.

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Convenient location. Repair process complete without any issues.

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Very friendly knowledgeable staff.

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My Experience

Thank you Melissa and Melbourne team at classic Collision for fixing the mistakes of classic Collision a Cocoa. Melissa made for a much better experience. Also took the time to call me daily and explained everything that was going to be corrected and when the work will be complete. Thank you!

My Experience

Great people to work with and great job they did on my corvette

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My Experience

The customer service was great. They called me every day to update me on the repairs. The entire team was very professional and helpful. The shop is clean and organized. I definitely recommend Classic Collisions.

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My Experience

A repair that was supposed to take 12-15 days took 9 weeks! Very bad communication.

My Experience

This is the second time I had my car in for repair at Classic Collision and every time their team has been communicative the entire process. Their repair work has been fantastic and you wouldn’t ever be able to tell repair work was done. I appreciate everything they did and the quick turnaround on repairs as well! I highly recommend them!

Likely to Recommend

Had two repairs done here and they both were easy processes. The quality and timely manner the work got done makes them very reliable to recommend.

Repair Quality

The repair made the vehicle look like it did prior to the incident. Completely satisfied with the quality of repair.

Customer Service

Customer service was very communicative during the whole repair process.