Gerber Collision & Glass - Melbourne/Hibiscus

4.9 (5,639reviews)
98%
805 E Hibiscus Blvd,  Melbourne,  FL  32901

In operation 85 years, 11 years at this location.

Gerber Collision & Glass - Melbourne/Hibiscus offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (5,639)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs described as flawless, seamless, and restoring vehicles to like-new condition. Communication stands out as a top strength, with customers highlighting daily calls, texts, and proactive updates throughout the repair process. Timeliness is frequently celebrated, with many vehicles completed ahead of schedule. A few customers noted areas for improvement including repair delays, inconsistent proactive communication, and isolated workmanship concerns, all drawn directly from their feedback.
Select to learn more
"... stressful situation so much easier to deal with. The quality of the work was outstanding — my vehicle looks brand new. Professional, honest, and genuinely caring people. ..." Read more
"... with them! They were so helpful and professional! My car looks like new and they competed the job in a timely manner. Highly recommend!!" Read more
"Incredible customer service! Knowledgeable AND follows through with everything. That's a rarity anywhere these days. This group made ..." Read more
"Great job. Car looks like it was never in an accident."
"... accident 💛 From day one, the experience felt different. They didnt just repair my vehicle—they made sure I was taken care of too. Making sure I was comfortable in my rental, and even ..." Read more
"It was ready almost two weeks earlier than expected!"
"... for use after 30 days in the shop - which I found extraordinarily long considering the minimal damage. There is still work to be finished on grill lighting ..." Read more
"Was told would be 10 days, they had the vehicle 21 days,"
"... satisfied with the repair quality, the customer service, the vehicle being ready ahead of schedule, the regular updates informing us during the process, ..." Read more
"The communication is perfect, daily text for the update, very easy"
"The communications was unbeatable there was a daily call with a daily update. Couldnt be better definitely an A+"
"... moment I walked in, they treated me like family. They kept me updated throughout the entire repair process, explained everything clearly, and made a stressful situation so much easier to ..." Read more
"I was not consistently informed during the process and often had to call for updates. More proactive communication would have improved ..." Read more
"Communication every Tuesday and Thursday was amazing!"

My Experience

My Experience

Great job on repairs!

My Experience

My car was done just like a came out of factory. On the day they told me it would be done. They kept me updated almost every day.

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Returned Clean

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Yes I will , great service. Efficient etc

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Returned Clean

My Experience

Kelly Ford is one incredible leader. She is a pro. She knows what she is doing. The women of Gerber on Hibiscus 🌺 are an amazing group. The transaction was seamless with the insurance company I’m sure because of their skills. I went there a few years ago and when given the option of using that Gerber again, I surely did!

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I already submitted a glowing survey. And put one on Google too!

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Returned Clean

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Efficient, regulatory updated.

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Great work and great communication by friendly staff.

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Great customer srvice

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Returned Clean

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My Experience

Thank you

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Returned Clean

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Highly recommended

Repair Quality

Nice job

Customer Service

Very friendly and helpful.

Returned Clean

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Good job

Customer Service

Good

Returned Clean

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Repair Quality

Looks new

Customer Service

Great

Returned Clean