Gerber Collision & Glass - Melbourne/Hibiscus

4.9 (5,556reviews)

98%

(321) 723-5259

805 E Hibiscus Blvd, Melbourne, FL 32901

98%

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805 E Hibiscus Blvd
Melbourne, FL 32901

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About Gerber Collision & Glass - Melbourne/Hibiscus

See Photos

805 E Hibiscus Blvd
Melbourne, FL 32901

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 11 years at this location.

Gerber Collision & Glass - Melbourne/Hibiscus offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (5,556)

Sort By:
Newest
Rating

4,662 Customers Rated

5 Stars

75.4% Complete

(4187)
4 Stars

5.5% Complete

(303)
3 Stars

1.2% Complete

(66)
2 Stars

0.7% Complete

(41)
1 Star

0.2% Complete

(11)
< 1 Star

1% Complete

(54)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with repairs frequently described as flawless, looking brand new, and exceeding expectations. Communication stands out as a major strength, with customers highlighting daily calls, texts, and proactive updates that reduced stress throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule, often surprising customers. The team is widely recognized for professionalism, friendliness, and going above and beyond, including coordinating with insurance companies and returning vehicles cleaner than when dropped off. A small number of customers noted areas for improvement, including delays beyond initial estimates, occasional lapses in proactive communication requiring follow-up calls, and isolated workmanship concerns such as minor paint issues or parts not fitting correctly. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.

Select to learn more

Service Quality
Communication

"... stressful situation so much easier to deal with. The quality of the work was outstanding — my vehicle looks brand new. Professional, honest, and genuinely caring people. ..." Read more

"Outstanding customer service. Courteous and extremely helpful staff. Neat and clean facility."

"... with them! They were so helpful and professional! My car looks like new and they competed the job in a timely manner. Highly recommend!!" Read more

"Incredible customer service! Knowledgeable AND follows through with everything. That's a rarity anywhere these days. This group made ..." Read more

"Fast and courteous service. Great attention to detail and flawless repair of damage."

"The communications was unbeatable there was a daily call with a daily update. Couldnt be better definitely an A+"

"The communication is perfect, daily text for the update, very easy"

"Excellent communication throught the process."

"Communication every Tuesday and Thursday was amazing!"

"Your employees were all wonderful. Great communication and customer service skills. Thank you for a great experienc."

Service Quality
Communication

Service Quality
Communication

"... stressful situation so much easier to deal with. The quality of the work was outstanding — my vehicle looks brand new. Professional, honest, and genuinely caring people. ..." Read more

"Outstanding customer service. Courteous and extremely helpful staff. Neat and clean facility."

"... with them! They were so helpful and professional! My car looks like new and they competed the job in a timely manner. Highly recommend!!" Read more

"Incredible customer service! Knowledgeable AND follows through with everything. That's a rarity anywhere these days. This group made ..." Read more

"Fast and courteous service. Great attention to detail and flawless repair of damage."

"The communications was unbeatable there was a daily call with a daily update. Couldnt be better definitely an A+"

"The communication is perfect, daily text for the update, very easy"

"Excellent communication throught the process."

"Communication every Tuesday and Thursday was amazing!"

"Your employees were all wonderful. Great communication and customer service skills. Thank you for a great experienc."

Justin (Jeep owner) reviewed 8/7/26

Thomas (Jeep owner) reviewed 8/6/26

Highly recommend.

The repairs look seamless, better than expected.

Customer service was excellent. Kelly was very professional and addressed all of my questions and concerns. The team went above and beyond making sure I was satisfied.

Karen (Audi owner) reviewed 8/6/26

Sara (Ford owner) reviewed 8/3/26

Extremely professional and kept up to date on daily status

Beth (Nissan owner) reviewed 8/3/26

Very communicative during entire process

Charlene (Honda owner) reviewed 8/3/26

Hugo (Nissan owner) reviewed 7/31/26

George (Toyota owner) reviewed 7/30/26

Geraldine/Jennifer (Honda owner) reviewed 7/30/26

Very helpful and car looks great! Thank u

Cheryl (GMC owner) reviewed 7/28/26

Great customer service, communication on progress, and professionalism ! Thanks Kelly!!

Lynn (Nissan owner) reviewed 7/28/26

Roma (Toyota owner) reviewed 7/27/26

Robert (Toyota owner) reviewed 7/27/26

Yvonne (Dodge owner) reviewed 7/27/26

I can’t believe the veh was done so fast. And the staff was friendly and profesional. I was kept updated every step of the way. Thank you April for your professionalism. And to your entire staff. Highly recommend Gerber Hibiscus. Sincerely Yvonne.

Michael (Kia owner) reviewed 7/27/26

an overall very good experience

Gabrielle (Kia owner) reviewed 7/27/26

GEICO made me come here

Gracia (Subaru owner) reviewed 7/27/26

My car looks new! They did a great job!

This is not my first visit to you guys.

The car looks great. The ladies at Gerber were friendly as well as helpful. It is a great place to get your car repaired.

All good! You guys are great!

Scott & Betty (Hyundai owner) reviewed 7/27/26

Very Professional Staff. Top Quality work. We are extremely pleased with our experience. Samuel our point of contact was Top Notch.

Shelly (Hyundai owner) reviewed 7/25/26

Thank you!

I still need to pick up cover for a small area on front bumper.

Paul (BMW owner) reviewed 7/24/26

I travel 30 miles and pass many Collision Centers to get to this specific Gerber Franchise on E. Hibiscus in Melbourne. They do great work, and Kelly Ford is just a great service representative and quality controller for her company in all aspects of their work. 5-stars from this customer.

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Gerber Collision & Glass - Melbourne/Hibiscus

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Melbourne/Hibiscus

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (5,556)

4,662 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?