Classic Collision Melbourne

4.8 (2,215reviews)
97%
1405 Lookout Terrace,  Melbourne,  FL  32901
See Photos
Instant Estimate
Book Appointment

In operation 43 years, 6 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Melbourne, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (2,215)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many noting repairs that make vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating daily updates via calls and texts throughout the repair process. The staff receives high marks for professionalism, friendliness, and going above and beyond expectations. Timeliness is generally excellent, with many repairs completed ahead of schedule. Additional services like vehicle detailing and cleaning are frequently mentioned as pleasant surprises. While most experiences are overwhelmingly positive, some customers noted delays due to parts availability and occasional communication gaps, though these were typically handled professionally.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Excellent Customer Service. CC went above and beyond all expectations."
"The staff here went above and beyond from the front desk to the finished job! We were kept informed about ..." Read more
"... pleased with my entire experience at Classic Collision! Each employee was absolutely terrific! Genuinely kind, professional, and efficient!!" Read more
"... am more than pleased with the service I received. Everyone was very kind, I was updated throughout the process of my vehicle being worked on, great ..." Read more
"Most professional team around. Highly recommend for any car repairs"
"My vehicle was completed days ahead of schedule"
"Picked up the vehicle 6 days sooner than projected and it looks brand new."
"... service experts. They over delivered on every promise. My vehicle was delivered back to me 5 days earlier than promised." Read more
"The vehicle got done a week early"
"Actually was completed a week earlier than expected."
"They kept me informed on everything that was going on with my car. They kept me in the loop. I love ..." Read more
"CC updated me by text every day they worked on the vehicle."
"Best communication I have ever received."
"They made sure I had a rental ready, sent me daily updates via text and my vehicle was even completed earlier than expected in time for ..." Read more
"They provided an update every other day or so which enabled me to never worry about when the repair would ..." Read more

My Experience

Could not take it away from your premises as there was not enough charge in the battery

My Experience

Classic collision was quick and easy. Everyone was very professional and kept me up to date with the status of my vehicle.

My Experience

I was informed every step of the way via text and phone calls. That was really appreciated. Work done was 100% . Highly recommend this company which was recommended to me by a friend. Clean. Employees are very informative , pleasant. A+ all around. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I am satisfied with the work they did. They were very friendly and professional. I would recommend them this matter fact I have already.Kl

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Classic Collision was excellent to work with! Their communication along the way informed me of every step of repairs and when they expected I could pick my car up. It was also very helpful to get picked up after dropping my car off to get my rental car and then just left the rental car at Classic Collusion to be picked up. Such an easy process and the did an excellent job.

Customer Service

Excellent customer service! Friendly staff.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very well done. Great people!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Great work!

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Process for the repair was smooth and timely, however I did not like that I was not able to get the other estimate. This indicated a lack of understanding or communication issue internally.

Repair Quality

Repair looks great.

Customer Service

Everyone was nice, however, I asked for an estimate on another area of my car multiple times (twice in person and twice over the phone) and it was never done. I decided to just give up asking and take my car to where I had gotten a quote originally.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They always keep me updated of the repair they did an excellent job on the paint looks good thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Left my car with them to fix while I was on vacation, I came back. Car was complete. Looks fantastic. Did a great job. Kept me updated via text of the whole time. I was on vacation.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very good communication on progress

Repair Quality

Customer Service

Great customer service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service, thank you.

My Experience

Great and professional job by everyone.

My Experience

Good communication and quality work.

1 - 20 of 2,215

Nearby Classic Collision Auto Body Shops

Auto body shops nearby

view more shops in: Melbourne  |  32901