Gerber Collision & Glass - Palm Bay

4.7 (5,903reviews)
95%
2730 Palm Bay Rd NE,  Palm Bay,  FL  32905
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In operation 85 years, 11 years at this location.

Gerber Collision & Glass - Palm Bay offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
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Email

Reviews (5,903)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs described as flawless, professional, and restoring vehicles to like-new condition. Communication stands out as a key strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also appreciate the friendly, knowledgeable, and courteous staff. A few customers noted areas for improvement, including occasional delays due to parts availability, inconsistent communication at the start of repairs, and isolated quality concerns flagged at pickup. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... be ready. I was highly recommended this business. Very professional and the body work done looks great." Read more
"... start to finish! The communication was excellent, the fix itself was perfect. Ive never had such service! Highly recommend!" Read more
"... over the moon with y'all's skills & craftsmanship. What a BEAUTIFUL job y'all. THANK YOU from a SATISFIED. HAPPY. CUSTOMER." Read more
"Wonderful staff, kept in constant contact with updates. I was very pleased with the repair. I will highly recommend Gerber Collision!!!!!"
"... about the repair was done incorrectly or not at all. The new plastics are falling off the bumper because they werent attached properly, the plastic on the bottom ..." Read more
"Thank you for the great quick service. You even finished a week early"
"... seamless and smooth. The workmanship appears excellent. I also appreciated getting my car back one day earlier than expected. The coordination with Enterprise was ..." Read more
"A five day job took much longer"
"They finished the car much earlier than quoted."
"... everything and do what they say. The job is perfect. Everyday they send a message on the progress of the job." Read more
"I was very pleased with the updates on the status of my vehicle which allowed me to not be concerned about ..." Read more
"Kept getting updates on the repair progress which was great!"

My Experience

Samantha was fantastic, she kept us in the loop the whole time. In fact, EVERYONE we dealt with was top notch. Having your car in for an unexpected repair is never fun, but this team made us feel as good about it as was possible. Our truck came back to us better than it was before the accident, but Gerber Collision's lifetime warranty on the repairs made gives extra peace of mind. We could not recommend them enough!

My Experience

Everyone was very friendly and efficient.

My Experience

Best service I have experienced!

Likely to Recommend

Front receptionist can improved.

Repair Quality

Customer Service

No one at front reception, then taking other customers who came in after me first.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the great quick service. You even finished a week early

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Quality work, very happy with the repairs on my vehicle. Staff was nice. Building and parking lot were clean. My vehicle was finished faster than I expected! Many thanks to and appreciate for the Gerber team!

My Experience

You provided excellent service and a job well done. I am very pleased professional and always kept me up-to-date.

My Experience

The staff was so nice especially the girl @ the front desk. I made several calls while the car was being fixed & she made me feel like it was no problem to answer my silly questions I met a few of the other workers & I got the same feeling of welcomeness I will definitely recommend your shop to anyone who asks me

My Experience

Great service! They did everything they said they would do and kept me updated all the way through! Very thankful I chose Gerber on Palm Bay Rd.

Likely to Recommend

💯 will recommend!

Repair Quality

Great service and communication! Thank you so much!! You made a difficult time in life very easy to get through.

Customer Service

Everyone was truly great.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very satisfied

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Mike M. handled my car and he had everything, plus extra, done in no time. He called me when he was supposed to and fixed my car as promised. I would highly recommend your company to anyone who asks

Customer Service

Mike Mesch did an excellent job getting my car fixed.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Everyone there is great thank you for your patience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would definitely recommend others to Gerber

Repair Quality

Friendly and helpful staff 👌 overall everything was great 👍 I would recommend others to Gerber collision. TThnku for everything.

Customer Service

💯 satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So happy to get my SUV back! Excellent job with the inside detailing/cleaning

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

The staff are great to work with. And car looks great

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Their service, their kindliness was great. Even though the time frame was a little longer, it kept me informed, and I was very appreciative the staff. When would they retrieve our vehicle and the staff when they finished the project and handed it back over to us was excellent. Thank you very much, appreciated on everything.

Repair Quality

Their service, their kindliness was great. Even though the time frame was a little longer, it kept me informed, and I was very appreciative the staff. When would they retrieve our vehicle and the staff when they finished the project and handed it back over to us was excellent. Thank you very much, appreciated on everything.

Customer Service

100% on customer service.

Kept me Informed?

Yes

Ready on Time?

No

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