Classic Collision Palm Bay

4.9 (1,236reviews)
98%
3350 Dixie Hwy NE,  Palm Bay,  FL  32905

In operation 43 years, 14 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Palm Bay, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,236)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many noting repairs that make vehicles look brand new or better than original condition. Communication stands out as a major strength, with customers appreciating regular updates via calls and texts throughout the repair process. The shop consistently delivers ahead of schedule, often completing work days or weeks early. Additional services like thorough vehicle cleaning, washing, and vacuuming exceed customer expectations. Staff professionalism and friendliness create a welcoming environment that reduces stress during difficult situations. While most experiences are overwhelmingly positive, some customers noted minor issues with paint quality, missing parts, or communication gaps that required follow-up visits.
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"Outstanding work on my car. The level of craftsmanship and attention to detail that went into the repairs ..." Read more
"... I picked up my truck, I was honestly blown away. The repair work was flawless and the paint matched perfectly. My truck looked even better than it did ..." Read more
"They did a great job repairing my car after a tractor ran into the side of it. It looks brand new! I will ..." Read more
"My car looks brand new"
"... like the overall work itself on the car is not good. The paint on the rear bumper is already chipping. The car itself now has a vibration at 35 mph which ..." Read more
"... were very professional, courteous, and most of all the job was done ahead of time. Thank you very much if I ever need work on my car ..." Read more
"My vehicle was completed 2 weeks earlier"
"5 days earlier than stated Wow!"
"repair completed ahead of schedule"
"Our vehicle was ready a week earlier than expected! Workmanship was excellent"
"... care and work. They even washed and cleaned my car! Their receptionist kept me up to date everyday with what step they were on. She was very friendly and ..." Read more
"Daily texts"
"Perfect communication."
"... rely on the Progressive app for days til completion. I never got updates, timelines or calls back when requested." Read more
"The first week I received 2 calls with updates, after that I had to call and check on things. I never received ..." Read more

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kept us advised during the repair every few days, did a beautiful job, cannot tell there was ever any damage Completely satisfied would highly recommend

My Experience

Joe was Great! He kept me advised throughout the repair process. The team did a beautiful job!

Likely to Recommend

Absolutely would refer everyone I know to come to Classic Collision.

Repair Quality

Perfect from start to finish Very helpful Joann is just perfect on the phone and communicate’s well. Thank you.

Customer Service

Joann is so friendly and very efficient. Perfect communicator on the phonr

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Customer Service

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Repair Quality

Perfect job with my vehicle the only thing is I asked for them to put new breaks on. I bought the breaks to be placed and they never put the breaks on.

Customer Service

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Repair Quality

Very nice job! Will recommend to anyone in need! Joe is very professional & personable!

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Will definitely recommend you

Repair Quality

Very quick service the repair looks great you'd never even know it had an accident it looks perfect

Customer Service

Everyone was very kind and courteous

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Repair Quality

Very good. They fixed our car quickly and were very responsive.

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Repair Quality

Very friendly and helpful. Highly recommended.

Customer Service

Above and beyond expectations! Wonderful people

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My Experience

ABSOLUTELY.. THEY are fantastic, on schedule, totally informative of entire process & Highly. RECOMMEND THEM to anyone who may require this service !!! Punctual and Target@!! Highly. recommend

Likely to Recommend

Absolutely.

Repair Quality

I had a great experience. The repair looks excellent, and the staff was professional and helpful throughout the process. So far, I have no complaints and am very satisfied with the quality of the work.

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Definitely would recommend

Repair Quality

Customer Service

Great customer service

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Repair Quality

The car looks great

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My Experience

Your staff was very professional.

My Experience

Joe and the lady who runs the front are top notch. Thanks to both of them!!

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Repair Quality

There is a smudge on the striping but I was told to bring it back after my trip and they would fix it. Also, I have a dash cam which was working when I brought the car in for the repairs but something must have gotten disconnected when they took things apart for the repairs because it is no longer working.

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