Classic Collision Palm Bay

4.9 (1,260reviews)
98%
3350 Dixie Hwy NE,  Palm Bay,  FL  32905

In operation 43 years, 14 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Palm Bay, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,260)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Excellent customer service is frequently highlighted, with staff described as professional, courteous, and genuinely caring. Timely and often early completions are a recurring positive theme. Complimentary interior and exterior cleaning surprised and delighted many customers. A few customers noted areas for improvement, including inconsistent communication updates, minor unresolved repair details, and occasional cleanliness concerns upon pickup - all drawn directly from customer comments.
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"... I picked up my truck, I was honestly blown away. The repair work was flawless and the paint matched perfectly. My truck looked even better than it did before the ..." Read more
"Outstanding work on my car. The level of craftsmanship and attention to detail that went into the repairs truly exceeded my expectations. Every ..." Read more
"I am incredibly impressed with the repair quality on my 2023 Volkswagen Jetta at Classic Collision. From start ..." Read more
"... my car repaired quickly while I had a rental. The quality of the work was outstanding, and my car looks amazing. Very satisfied and highly recommend!" Read more
"The completed work demonstrates exceptional quality and meticulous attention to detail."
"... were very professional, courteous, and most of all the job was done ahead of time. Thank you very much if I ever need work on my car no way to go." Read more
"My vehicle was completed 2 weeks earlier"
"... process. The communication was excellent, and the turnaround time was much faster than I anticipated. The car looks as good as new. I highly recommend ..." Read more
"5 days earlier than stated Wow!"
"Great work! And really quick too! Less than 3 days!"
"They were on point, They answered all my questions, followed up more than I expected and kept me 100% in the loop. This is not the 1st time they have worked on my ..." Read more
"... was very satisfied overall with the entire process. The communication was excellent, and the turnaround time was much faster than I anticipated. The car looks as ..." Read more
"very professional, excellent work and they were always in communication throughout the entire process"
"Very professional stuff, great communication during the repair process and excellent customer service"
"I felt they could have done a better job of informing me the status of my car"

Likely to Recommend

I already have.

Repair Quality

Very good work, as if no accident had happen, Joe keeps you informed on the repair update too

Customer Service

Very fast response time

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Absolutely

Repair Quality

Car looks beautiful! Thank you, you made my wife very happy!

Customer Service

You have very polite workers

Returned Clean

Likely to Recommend

Repair Quality

Thank you! Great service

Customer Service

Awesome

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

They were professional and finished the work in a timely manner.

Returned Clean

Likely to Recommend

I already have recommended them.

Repair Quality

Joe and the Office Admin were great. Very personable and friendly

Customer Service

Returned Clean

Likely to Recommend

I was impressed better then Gerber

Repair Quality

Customer Service

Was great super sweet

Returned Clean

Likely to Recommend

The communication was excellent, the turnaround time was swift, and most importantly, the work was completed accurately.

Repair Quality

The completed work demonstrates exceptional quality and meticulous attention to detail.

Customer Service

Very friendly and transparent with processes and repairs.

My Experience

Your staff was very professional.

Likely to Recommend

Repair Quality

Your employees were top notch, excellent service.

Customer Service

Returned Clean

Likely to Recommend

My bed liner was cracked, taillight taillight screw's was missing and blinker wasn’t working

Repair Quality

Was done when they planned but when I got my truck back I was missing both my taillight screws and my blinker was out. When I dropped the truck off everything was there and working. But besides that it was a good experience

Customer Service

Very friendly and helpful

Returned Clean

Likely to Recommend

Definitely!!!

Repair Quality

Great job!!! And really fast repairs. Thank you for a job well done !!!

Customer Service

Returned Clean

Likely to Recommend

100%

Repair Quality

Great work and super nice people

Customer Service

Great 👍

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

very good service, employees always very helpful

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Customer Service

From the first initial phone call to the body shop , everyone was so helpful

Returned Clean

Likely to Recommend

I highly recommend them to anyone looking for stress-free, professional collision repair!

Repair Quality

I am incredibly impressed with the repair quality on my 2023 Volkswagen Jetta at Classic Collision. From start to finish, I was very satisfied overall with the entire process. The communication was excellent, and the turnaround time was much faster than I anticipated. The car looks as good as new. I highly recommend them to anyone looking for stress-free, professional collision repair!

Customer Service

The communication was excellent!

Returned Clean

Likely to Recommend

Repair Quality

Extremely satisfied with the way in which the transaction was handled from start to finish. Joseph explained everything in a courteous and professional manner - the vehicle looks almost new again. Thanks Joseph.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied (10) for two reasons, one was fixed the right way and second in the least amount of time.

Customer Service

Was great! My questions were answered!