Classic Collision Menchaca North
In operation 35 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Done in a timely manner with good wokr
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Exceptional customer service. Friendly & courteous staff..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente trabajo, muchas gracias Dios les bendiga
Customer Service - 5.0/5.0 -
Laura todo el tiempo muy amable y paciente, muchas gracias Laura .
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0 -
Excelente.
Customer Service - 5.0/5.0 -
On tims
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication, fast repair, quality work. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and quick service. Our car looks great!
Customer Service - 5.0/5.0 -
Friendly and great communication
My Experience - 0.0/5.0 -
They were extremely inconsistent with the car. The car was supposed to be done by Jan 30th and did not get returned to me until Feb 6th. I was told that there was a part that was not made anymore for the car the day I was supposed to pick it up on the 30th which caused a delay because I was uninformed of the situation. The communication between me and this place was AWFUL. Texts were sent, emails were given and still, somehow, no one was notified of any changes in the progress of the vehicle. I requested pictures of the car to see what the car would look like before they put parts on, and when I did not receive the email or texts of the pictures I experienced rudeness, was told to look in my junk folder, was asked if I gave the right email and phone number. It was laura who recieved the information and she was supposed to give it to the guy with the pictures, and the guy who’s name starts with a J typed the wrong email even though I had texted the email and phone number word for word. Then on feb 5th I received pictures of the car(after being left on read for a day) and I noticed that the splitter was missing. I asked where it was and I was told that they don’t make the part anymore for my car. I was aware of the grills not being made but not the splitter. I was told by the J guy that I could pick up the car that day, and then he said “Oh, actually we have to get an alignment done tomorrow so come on the 6th.” The service was god awful I wouldn’t wish this upon my worst enemy. If I could rate this business into the negatives I would. If the car was supposed to be done on the 30th, why wait for an alignment? Why wait to inform the owner of the car that there are parts that are not made anymore? Extremely frustrated with this place and will be notifying anyone who needs their car repaired to never go to this place.
Likely to Recommend - 0.5/5.0 -
Make that a 0% chance.
Repair Quality - 0.5/5.0 -
This “establishment” is awful. Never going here again, will be telling everyone not to come here because they will keep your car DAYS/WEEKS after the pick up deadline. They WILL not communicate with you about part status, they WILL not know how to send an email to the correct email address and they WILL not have good customer service.
Customer Service - 0.5/5.0 -
Nope