Classic Collision Menchaca North
In operation 35 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Very satisfied with their work ethics their communication with how everything was going was super always keeping me in the know needless to say I will always refer Classic Collison to my family n friends thank you again for all your hard work n going that extra mile to find the last part needed to finish the work Mr GAUNA Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for doing a great job in a short amount of time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would use their service again.
Repair Quality - 5.0/5.0 -
The repair looks great — a small, but nasty looking scrape and dent just behind the right rear tire caused by a collision on the highway was erased completely. The paint matched perfectly. Service was seemless dropping the car off and getting a rental almost immediately.
Customer Service - 5.0/5.0 -
Excellent explanation of the process and the needed time to completion. Timely notice of ongoing process via the internet also.
My Experience - 0.0/5.0 -
2 problems with my car were not fixed. The dent in the hood and the exhaust tailpipe. Now I have to get in contact with geico and take the car back in for who knows how many days. Very frustrating
My Experience - 5.0/5.0 -
I am happy with the results. But I was concerned when my front headlight assembly didn’t work. I took it back and it was taken care of quickly. Apparently something wasn’t plugged in.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
It would be higher if I didn’t have to take my car back for a second time for them to fix something that is a 10 minute fix. Is there someone that checks out cars before you text a customer telling them that it is done? I don’t think there is. So far I have found two things wrong that I can see. Makes me wonder what else is wrong that I can not see.
Customer Service - 5.0/5.0 -
The girl working the front desk is awesome. Give her a pay raise. I’m not too sure about the other employees
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done. I would definitely recommend Classic Collision to anyone that needed their car repaired. StFf were great, friendly and helpful. They had my car ready when they said it would be and they had the rental car ready when I came to drop the vehicle off. Five stars y’all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, friendly staff and on time return of my vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Front desk personnel were very nice and knowledgeable. Made the whole process seamless.
My Experience - 5.0/5.0 -
Frank was such a blessing to work with! Without him I probably still wouldn't have my car. He stayed in touch with me often to keep me posted, & he worked round the click to find the part my car needed. Frank also helped me out tremendously with my rent a car issue. I honestly can't not thank Frank enough for what he did for me! I hope he continues to be it a important part of your staff!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am absolutely pleased with the work done on my truck.
Customer Service - 5.0/5.0 -
Lexis and Frank were very helpful and informative to any and all questions I had. Especially since this was my first time having to have a vehicle repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only thing I can say that was a little negative was my back right tire was missing the valve stem cap but that could have been before my car went to you guys
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very courteous and professional staff and got work done faster than expected!
My Experience - 5.0/5.0 -
was satisfied but still awaiting a component part for the repair to be deemed complete.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Good work done, texts were sent about cars completion status but shop manager told me not to put much stock in texts. Given that feedback, it would be nice to get a call on an update. I called and got my own updates.