Classic Collision Menchaca South

4.8 (2,545reviews)
97%
11740 Menchaca Rd,  Austin,  TX  78748

In operation 35 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,545)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and thorough communication via texts, calls, and updates throughout the repair process. A standout highlight across numerous reviews was repairs being completed ahead of schedule, often days or even a week early, which delighted customers. Many also appreciated the complimentary interior and exterior cleaning of their vehicles as a thoughtful bonus. A small number of customers noted areas for improvement, including occasional lapses in walk-through inspections at pickup, isolated cleanliness concerns, and a few instances where communication could have been more proactive. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... clearly explain everything when I had questions. My car looks as good as new, and Im really happy with the results. If you need any body work done, this is the place ..." Read more
"Excellent work done and a quick turnaround. Cant ask for than that with a repair shop. Friendly ..." Read more
"The best body repair shop I have ever taken my car to for repairs and body work."
"... it repaired after my vehicle to got hit by a deer. They do amazing work and do a great job of keeping you informed with the repairs." Read more
"Excellent customer service. Excellent workmanship on repairs. Work completed timely. Car looks like new."
"6 days early!"
"It was early by more than two weeks!"
"They finished repairing my car a whole day earlier than expected, which was a great surprise."
"The repair was ready way ahead of schedule and everything looks fantastic!"
"Received my truck 5 days before the expected completion date"
"... start to finish project of fixing my car was great. Whether it was a phone call or text, I knew my car was in good hands." Read more
"Quality service in a timely manner with great communication along the way"
"The staff were courteous and kept me up to date with updates throughout the time my vehicle was at their shop."
"... process and repair was effortless and without stress. Good communications. The work was finished in a timely manner. Thank you." Read more
"The team was excellent. They constantly kept me updated. I highly recommend this shop for collision repairs."

Likely to Recommend

Highly recommended to family and friends!

Repair Quality

Customer Service

Esmeralda and Dyan are both professional and kind.

My Experience

Repair went smoothly and car looks brand new. Trevor was a great communicator and the staff was very friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The degree of professionalism and knowledgeability is so high, and the experience was so trouble-free from start to finish, that I can't recommend this team more.

Likely to Recommend

I'm already spreading the word to my network.

Repair Quality

Im a discriminating shopper and don't pass out accolades lightly, and genuinely am impressed with this team and location.

Customer Service

From reception to my service manager, everyone was very responsive and supportive.

Likely to Recommend

Absolutely beyond likely!

Repair Quality

Trevor is truly exceptional! He is, without a doubt, the best person I've ever worked with when it comes to car repairs. His knowledge and expertise are outstanding, and he was incredibly responsive throughout the entire process. He also had fantastic recommendations that made my car look even better than I imagined. I was absolutely over the moon with the final result—my car looks brand new! The quality of the work exceeded all of my expectations. I can't thank Trevor and the team at Classic Collision enough for their professionalism, craftsmanship, and dedication. I highly recommend them to anyone looking for exceptional service and outstanding results!

Customer Service

Returned Clean

My Experience

Courtesy, efficiency, good repair job!

Likely to Recommend

Repair Quality

Very quick repair and perfect result!

Customer Service

Very friendly staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dylan handled my claim from beginning to end. Helped me through the process ✌️

My Experience

Great service. They kept me informed and hot the estimated repair time exactly!

My Experience

Always pleased with the work that you do , very polite and very professional ! Highly recommend !

My Experience

Trevor and the rest of the crew we’re great

Likely to Recommend

Repair Quality

Trevor and crew did a excellent job

Customer Service

Trevor and crew did an excellent job

Returned Clean

Likely to Recommend

Repair Quality

Great customer service. Fast speedy repair.

Customer Service

Returned Clean

My Experience

I’m very grateful for the positive experience I’ve with Classic collision each time I’ve had to get some repairs done. Working hand and hand with my insurance company was streamlined and seamless. Thank you all so much.

My Experience

From start to finish very professional and very communicative. Kept me informed every step of the way. Officer staff was awesome and friendly. Dylan was the best! Easy to get ahold of! Keep up the great work!

Likely to Recommend

Repair Quality

CC is great!

Customer Service

From start to finish they were informative and friendly.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything looks amazing and was done way faster than expected.

My Experience

Classic Collision kept me updated throughout whole time of repair. It was very close to Enterprise, who provided shuttle to and from Classic Collision. Classic Collision made sure they used the best parts for my repair and it looks brand new!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was very content with the professionalism, how fast the turnaround was to get my vehicle fixed, returning my vehicle clean in and out but the driver mirror is looks distorted like if it is a different mirror and it moves on its own when driving.

Customer Service

Returned Clean