Classic Collision Menchaca South

4.8 (2,606reviews)
97%
11740 Menchaca Rd,  Austin,  TX  78748

In operation 35 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,606)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication through calls, texts, and daily updates that kept customers informed throughout the repair process. Timeliness was a standout strength, with numerous customers delighted that repairs were completed ahead of schedule, sometimes by a full week or more. The complimentary interior and exterior cleaning upon vehicle return was frequently highlighted as a thoughtful, unexpected bonus. Staff professionalism, friendliness, and willingness to answer questions were repeatedly commended. A few customers noted areas for improvement directly from their experiences, including occasional paint quality concerns, lack of a walk-through inspection at pickup, and isolated instances of communication gaps or unprofessional interactions.
Select to learn more
"... professionalism and knowledgeability is so high, and the experience was so trouble-free from start to finish, that I can't recommend this team more." Read more
"... clearly explain everything when I had questions. My car looks as good as new, and Im really happy with the results. If you need any body work done, this is the place ..." Read more
"Excellent work done and a quick turnaround. Cant ask for than that with a repair shop. Friendly ..." Read more
"The best body repair shop I have ever taken my car to for repairs and body work."
"Excellent customer service. Excellent workmanship on repairs. Work completed timely. Car looks like new."
"It was early by more than two weeks!"
"It was early by almost a week!"
"They finished repairing my car a whole day earlier than expected, which was a great surprise."
"Received my truck 5 days before the expected completion date"
"The repair was ready way ahead of schedule and everything looks fantastic!"
"They kept me posted, whether by calls or texts. Great job overall on everything!"
"... car was great. Whether it was a phone call or text, I knew my car was in good hands." Read more
"... so professional and took time to explain the plan. They were prompt, cordial and sent text to leep me updated." Read more
"... process and repair was effortless and without stress. Good communications. The work was finished in a timely manner. Thank you." Read more
"The team was excellent. They constantly kept me updated. I highly recommend this shop for collision repairs."

Likely to Recommend

Repair Quality

Trevor was a absolute G Unit he better be making good money

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very friendly, kind personnel. Our thanks especially to Dylan, Steve et al.

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Friendly & great results. On time.

Returned Clean

My Experience

I referred someone and should have gotten something for it🫩

Likely to Recommend

Repair Quality

Sent them more work should get a little bit of a referral fee.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

My car looks nice Thank You

Customer Service

Returned Clean

My Experience

The work that was done on my vehicle looks like new. The staff went into detail on the work that was done and made sure I was satisfied. I recommend this shop for your car needs and repairs.

Likely to Recommend

Repair Quality

The service on my vehicle was on time as stated for the repairs. My car looks like brand new. The staff is wonderful in all they do to make sure customers are satisfied.

Customer Service

The staff is wonderful. My vehicle was done on time and kept me informed on the status. My vehicle looks like new.

My Experience

Timely updates, repair done quickly, shuttle to rental car pickup. Everyone was great to work with. Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good team. Fast work. Kept me updated.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It looked brand new i was highly satisfied with his work

Customer Service

Returned Clean

My Experience

Car looks great! The repairs look like new. Thanks for washing my car. Very happy with service

Likely to Recommend

Repair Quality

Repairs look great

Customer Service

Everyone was nice and informed me

Returned Clean

My Experience

Trevor was great about communication from day one. Really nice guy to speak with about what could be a very stressful repair. We received helpful updates and the truck was finished well ahead of schedule. Perfect job done, thank you!

Likely to Recommend

Repair Quality

Customer Service