Classic Collision Menchaca South

4.8 (2,585reviews)
97%
11740 Menchaca Rd,  Austin,  TX  78748

In operation 35 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,585)

Likely to Recommend

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Customer Service

Was not happy that on the last date the completion date slipped with no warning.

Returned Clean

My Experience

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Returned Clean

My Experience

Thank you for working with me and being attentive. Wish you guys all the best!

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Customer Service

Returned Clean

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Repair Quality

Job was never completed

Customer Service

Communication is very bad

My Experience

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Customer Service

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Repair Quality

Ray was great to work with and got the car completed when promised.

Customer Service

Returned Clean

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Customer Service

Jason is number one!

Likely to Recommend

Repair Quality

Customer Service

Everyone at AMM was very polite and helpful but I felt like I kept having to call multiple times to ask about the status as repairs kept getting delayed. I was hoping they would have reached out to me instead to let me know about delays/status.

Returned Clean

My Experience

Thank you so much for having a great team. I’m very pleased with How Jason went out of his way to ensure that I received A+ service.

Likely to Recommend

People are always looking for good service

Repair Quality

Job well done, thanks

Customer Service

Great customer service. Made the whole process easy

My Experience

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Repair Quality

Customer Service

They were awesome. Not only was it done right and early, but they cleaned my truck inside and out.

My Experience

Ray was awesome and helpful throughout the process. My vehicle looks fabulous.

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Repair Quality

Overdue by 4 days. The rare bumper was installed very poorly. Not even seal properly. Front desk attitude is very good.

Customer Service

Returned Clean

My Experience

Good job

Likely to Recommend

Repair Quality

Very nice

Customer Service

Very nice

Returned Clean

My Experience

Due to the fact this should have been done 3 weeks ago. Our First contact was back in mid Feb. Told to take our car home you would contact us. No word!! We called you said you would order the part and call us. Waiting almost two weeks. You said you were waiting for us to give you the go ahead. If this was an insurance issue we were never told. After several days again, no word, we called and were then told we had to bring the car in and then you would order the part. Communication from the outset was rude and misinformed. We got 3 different answers 3 different times. Very unprofessional. We were ready to take our business elsewhere but we have always had good service with you in the past. Once we got our car in this Monday our car was handled and repaired as it should have been in the first place. We are very reluctant to use you again.

Likely to Recommend

Repair Quality

My car was keyed. AMM repaired it and it looks beautiful....and they finished it in less than a week! And they detailed the interior as well!. I will definitely recommend their work to others

Customer Service

My Experience

Thanks for taking care - job looks great!

Likely to Recommend

Repair Quality

Appreciate the work done as well as service.

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Jason was amazing. The entire proces went smooth.

Likely to Recommend

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Customer Service