Classic Collision Menchaca South

4.8 (2,580reviews)
97%
11740 Menchaca Rd,  Austin,  TX  78748

In operation 35 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,580)

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

The front desk staff was AWESOME! I want to make sure that Jason gets some well deserved notoriety. My bumper was a little off line which created a hump when I received it. I brought it in and he had it fixed in 10 minutes. I’ve done some body work before and he taught me something new. I was floored. Did I mention my car was ready in 2 days? Give this staff a raise or a promotion!! By far one of the best experiences I’ve had with a body shop.

Likely to Recommend

Repair Quality

Staff was awesome! Jason needs a raise! He went above and beyond. I even had to come back as by car wasn’t to expectations and he had it fixed in 10 minutes. I was floored!!

Customer Service

Likely to Recommend

Repair Quality

They messed up the drivers side seat for some reason, and the rear camera no longer notifies me of cars coming.. also they did not put the bumper plate back on, it was in the back still in the box. Dont think I'll be using AMM again

Customer Service

They messed up the drivers side seat for some reason, and the rear camera no longer notifies me of cars when backing up. Also they did not put the bumper plate on, it was in the back of the car still in the box. Not a good experience at all.

Returned Clean

Likely to Recommend

Repair Quality

Our driver door that was worked on looks nice, but it doesn't lock.

Customer Service

people were nice!

Likely to Recommend

Repair Quality

Customer Service

Professional and friendly.

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Repair Quality

Customer Service

Not satisfied with nationwide experience

My Experience

I am a repeat customer that has always been satisfied with AMM COLLISION. Their work and their constance communications(via text) with their customers is excellent and very reliable.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The quality of the repair is a 10. And the people are friendly. However it took two weeks. I finally found out that the supplier of one part was closed for a week to update their facility. Had I known this earlier I could have picked up my vehicle to drive until the trim part arrived. In fact I did that but could have done it a week earlier.

Customer Service

They were friendly but it took over a week to get a trim part and I was not told that info for some time.

My Experience

All expectations were met.

Likely to Recommend

Repair Quality

The repairs fixed the problem.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

looks great. I was surprised (pleasantly) at how easy the return of the rental and pickup of our car were.

Customer Service

very easy.

Returned Clean

Likely to Recommend

Repair Quality

My car looks new! No sign of any damage done by that darn deer.

Customer Service

Employees were very attentive.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Car looked great

Likely to Recommend

Most definitely

Repair Quality

Customer Service

Very courteous and professional staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

No comments

Returned Clean

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Customer Service

My Experience

Likely to Recommend

I know they do great work, but I do need a phone call. The beeping is awful, and I have to crawl through a back door to load and unload groceries, etc. And I am almost 80 years old.

Repair Quality

Front of car looks perfect, but the problem with the electrical for the hatch back is still not working. The door raised and closed for I day and now it won’t go up again. Beeps constantly when car is moving. I left a message for Jason last Thursday and have not heard back from him

Customer Service

No returned call about problem.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean