Classic Collision Menchaca South
In operation 35 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
Over two weeks late on delivery. Almost seven weeks without my car. First convo after a week of quotes was that it should be done in 4 wks unless there are supply chain delays. Next week was a call saying “we have all parts!” Then it went downhill after the 4th week with multiple promises of “it will be ready today and I’ll call you” with no calls that day, but a call the next to say it’ll be in 24-48 hrs and then not. Lies about the “done-ness” of the car like “we are done except the part that keeps the hood open” and three days later “we are just starting to assemble the front end.” Those don’t align. With about 30 billed hours to fix the car, waiting over seven weeks was frustrating. Communication was kind and often, just not honest. Learning: next time I will go to my local body shop and get a check instead of using a “Nationwide listed partner.”
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the start the workers were helpful and the text updates gave me peace of mind. Great job 👍🏼
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and speedy repairs. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jason explained things well, gave me updates by voicemail/calling as well as texts and the job was finished faster than predicted. He was always available when I called and/or had questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved the service - even with the weather delay, y’all were accommodating.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was great throughout the entire process and the work was flawless. Couldn’t have asked for a better experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communicated and provided updates to ensure I was kept informed about my vehicle status.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a beautiful job. Your commitment to that task is admirable and I appreciate your dedication to a job well done. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
All staff were pleasant. However, I repeatedly received incorrect text messages as to timing.