Classic Collision New Braunfels
In operation 7 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in New Braunfels, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Kass has outstanding customer service! I’d say she even deserves a pay raise.. but overall I’m a very satisfied customer and will be continuing to do business with classic collision.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast, quick and easy. Couldn’t even notice it’s a repair looks like it came out from factory.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The advisor was great with communicating and keeping me informed. Would recommend her to anyone going there.
My Experience - 5.0/5.0 -
Great work & got it done fast. Appreciate y’all
My Experience - 5.0/5.0 -
I loved the fact that repairs started the day I dropped off the vehicle by ordering the parts promptly. The entire process was completed in just a few days. This was much faster than I anticipated.
Likely to Recommend - 5.0/5.0 -
Most definitely would
Repair Quality - 5.0/5.0 -
Good workmanship and in a very timely manner
Customer Service - 5.0/5.0 -
Everyone was friendly and they went out of their way to accommodate me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful experience! I was kept informed. The final result was amazing. 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great expierience. Timely repair, good communication, amazing results!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great costumer service and updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended place to my son. He also had a great experience and would recommend.
Repair Quality - 5.0/5.0 -
Great job as usual. Consistently quality work done when promised.
Customer Service - 5.0/5.0 -
Always professional.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
If they’re desperate and don’t mind waiting a long time. - Again tho, Cassandra was really very nice.
Repair Quality - 2.5/5.0 -
Dropped the car off Dec 3rd & they said about 1 - 1 1/2 weeks it would be ready. Wasn’t ready till Dec 29th. The first time they said it was ready & we went to pick it up, the headlight was dripping wet on the inside from extreme condensation. They said it would take a day or two to re-fix it and ended up taking about a week. 3 1/2 hour round trip wasted. The 2nd time it was actually ready and so far has been driving just fine.
Customer Service - 4.0/5.0 -
They were nice - not their fault the parts took so long to come in & they’re not responsible for the bad headlight either. When I called them the first time to be 100% sure the car was ready, the lady (I believe it was Bailey) said the car is 100% ready and when we got there, the headlight was clearly heavily dripping on the inside from condensation. This makes me believe she didn’t actually make sure it was good to go. We wasted 3 hours & 30 mins of driving just to have to go back once it actually was ready. Cassandra was really nice and easy to work with.
My Experience - 5.0/5.0 -
Excellent service. They kept us up to date and informed almost every day. They completed the work exactly as scheduled and made sure we were satisfied with the outcome. It’s the best service we have ever received
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service with attention to detail. They did a great job of letting me know te time frame for delivery and were exactly on time!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always friendly and polite and professional...in addition to doing great work in as short time is possible, especially if special parts need to be ordered. They send emails to keep you updated. Good to know. I am absolutely pleased with them.
My Experience - 5.0/5.0 -
Classic Collision never disappoints. Excellent customer service and great workmanship. My go to for all my auto body needs every time. Yall rock thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication- personal service - workmanship - price and deliver on time. Fyi. This is the 3rd survey request I’ve received and responded to.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck was repaired properly and quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were done quickly and correctly
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are extremely satisfied with the work and service of Classic Collision. The repair timing was clearly communicated, regularly updated and ultimately the time frame was met. We are very appreciative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look perfect. We appreciate the communication outlining the timeline and keeping to it.
Customer Service - 4.5/5.0 -
Pick-up and overview of repairs were great. We did have a few issues with scheduling a tow truck but these were resolved without too much delay.