Classic Collision New Braunfels
In operation 7 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in New Braunfels, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
All my electrical operators are out.
Customer Service - 0.5/5.0 -
Noone ever called me to tell me an updated status of my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic job. I would be happy to use your services again.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Vehicles was filthy and had trash in the bed . Over spray on my leaf springs and under fender well.
Customer Service - 3.0/5.0 -
Fair
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John and the entire group were very courteous and thoughtful, kept me updated on progress and car was ready in timely manner. Car looks back to its excellent condition and have already recommended Procare to a friend who needed car care. And your front reception ladies are the best! Customer care at its finest!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire team was prompt, professional and polite. Thank you.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Classic Collison did a great job with the body repair. Whomever fixed The alignment, not very good.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Car is still in the shop, have not picked up my car yet.
Customer Service - 3.0/5.0 -
Received one update, and then an email that my car was picked up when the car is still in the job….
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This is Judy Osborne, the owner of the Infiniti. Everyone at ProCare was great - professional and still very friendly. Will definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Came out great hope no one got hurt getting in cause I saw the grip had broke. And I wonder on my driver seat belt, it starts to give alarm that I'm not buckled even tho I am
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Repair job was excellent I would probably recommend private to my friends . I would give them a 5 Star rating !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic job
Customer Service - 5.0/5.0 -
Very informative and accommodating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Was told my vehicle would be ready by 3/21 and when that day came, NO UPDATE was made to me. And so I went down there to figure out when my vehicle would be ready on 3/22 and then was told it would be ready no later than 3/25. Of course it wasn’t ready and again no phone call to me was made to give us an update. So on Saturday i went down there again and come to find out they were closed. And finally Monday (3/28) came around and i called asking about my vehicle and FINALLY it was actually going to be ready. Got a call around 1:30pm that it was ready and Justin went to pick it up. Over all, I would not recommend this place and y’all should probably fix how y’all update y’alls costumers.
Repair Quality - 4.5/5.0 -
Was told my vehicle would be ready by 3/21 and when that day came, NO UPDATE was made to me. And so I went down there to figure out when my vehicle would be ready on 3/22 and then was told it would be ready no later than 3/25. Of course it wasn’t ready and again no phone call to me was made to give us an update. So on Saturday i went down there again and come to find out they were closed. And finally Monday (3/28) came around and i called asking about my vehicle and FINALLY it was actually going to be ready. Got a call around 1:30pm that it was ready and Justin went to pick it up. Over all, I would not recommend this place and y’all should probably fix how y’all update y’alls costumers.
Customer Service - 0.5/5.0 -
Was told my vehicle would be ready by 3/21 and when that day came, NO UPDATE was made to me. And so I went down there to figure out when my vehicle would be ready on 3/22 and then was told it would be ready no later than 3/25. Of course it wasn’t ready and again no phone call to me was made to give us an update. So on Saturday i went down there again and come to find out they were closed. And finally Monday (3/28) came around and i called asking about my vehicle and FINALLY it was actually going to be ready. Got a call around 1:30pm that it was ready and Justin went to pick it up. Over all, I would not recommend this place and y’all should probably fix how y’all update y’alls costumers.