Classic Collision Norco

4.9 (727reviews)
99%
2057 Hamner Ave,  Norco,  CA  92860

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Norco, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (727)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with repairs described as superb, perfect, and making vehicles look brand new. Communication stands out as a major strength, with customers appreciating daily updates, clear explanations, and proactive contact throughout the repair process. The staff receives high marks for being friendly, professional, and accommodating. Timeliness is another key positive, with many repairs completed ahead of schedule or exactly when promised. Additional touches like complimentary car washes and detailed cleaning are frequently mentioned as going above and beyond expectations. The few improvement areas noted by customers include occasional alignment issues after repairs and ensuring proper completion of all service details.
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"The Work done on my car is superb, it's just perfect."
"My daughters car was excellently repaired."
"Excellent work!"
"... making the entire process smooth and stress-free. They made the truck look brand new, like nothing ever happened. We've been working with Classic for over 5 years ..." Read more
"Fast & courteous service and a knowledgeable staff. My car body & paint repair was expertly done."
"It was ready the next day but I got a call to update me on the status of the ..." Read more
"Completed on time."
"Early"
"They told us it would be ready on August 9 and it was ready before we picked it up on August 6"
"Got my car back right on time"
"Wonderful communication every step of the way"
"Communication was excellent"
"The best communication I have had in a long time."
"Great communication with me through the entire process. My vehicle came out great and they even were able ..." Read more
"Great communication!"

Likely to Recommend

Repair Quality

I have had Classic Collision work on my a few of my vehicles in the past. I went back last week and as usual great service and did a great job. I highly recommend them

Customer Service

Returned Clean

My Experience

Excellent work.

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Repair Quality

Good repair work.

Customer Service

On time, good work, good people.

Returned Clean

My Experience

I was very happy with the service of the office personnel. The price for the work and the finish product. From start to finish the experience, went smooth and completed on time.

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Repair Quality

Customer Service

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If someone were to ask me for a place to get their car fixed, I would recommend Classic Collision without hesitation.

Repair Quality

Customer Service

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Repair Quality

Sam Passey helped me the minute I got there. Spoke to me about the process and got my rental car delivered. I one of t he best experiences even after being in accident. Helped a lot through the process. Also, the constant communication from the team was excellent in knowing the progress of my car. I had a family emergency in the middle of the process and they were able to work with me. 100% recommended! Thank you for the help. Luis De La Torre

Customer Service

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Repair Quality

OUSTANDING PROFESSIONAL STAFF.

Customer Service

My Experience

Great service. Sam really helped with communicating the repair status

My Experience

Great Service!! Very Professional!! Thank you Sam.

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Repair Quality

Customer Service

Great customer service, Sam was Excellent! Jetta looks Great

Returned Clean

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Repair Quality

My vehicle looked great once they completed their work.

Customer Service

Respectful, kind, good communication

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Great job all around.

Repair Quality

They made everything so easy. They were polite and explained everything very well. My car looked amazing. Good job.

Customer Service

Great people to work with.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

It was a great job, the folks I worked with were great. They even found a gift card in my car. Instead of keeping it they put it where I would see it. Now who would do that? Your employers that’s who.

Customer Service

Returned Clean

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Repair Quality

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See previous comments

Repair Quality

Customer Service

I brought my car back in because I had such a positive experience last year. However, I was a bit disappointed when I came to pick up my car. The guy in the front handed me my key and paper work. I thought he would go over the repair with me and confirm I was happy with it. Also, my car was ready earlier than expected (which was great). However, I was in a rental and I was out to the day it was ready. When I got the call, I I had to cut my plans short to be sure I could pick up my car. Otherwise I would have been responsible for an extra rental charge. All of the updates I was getting said it would be ready on 6/22.

Returned Clean

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My Experience

Thank you for responding to my concerns and taking care of the needs of my car in a kind and professional manner.

Likely to Recommend

Repair Quality

Classic Collision listened to my concerns, provided me with helpful service, and took care of all issues related to my car.

Customer Service

A very kind and caring staff.

Returned Clean