Classic Collision Norco

4.9 (734reviews)
98%
2057 Hamner Ave,  Norco,  CA  92860

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Norco, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (734)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and making the repair process smooth and stress-free. Communication stands out as a major strength, with customers appreciating frequent updates via calls, texts, and emails throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Some customers noted minor concerns, including an alignment issue, an empty washer reservoir, and a pickup experience that lacked a walkthrough of completed repairs - all mentioned directly by customers as areas for improvement.
Select to learn more
"... Collision Norco took great care of my company truck, handling all necessary repairs with professionalism and attention to detail. From start to finish, the communication was clear ..." Read more
"... communication with me through the entire process. My vehicle came out great and they even were able to install a new headlight on my passenger side for me that ..." Read more
"... for Colission repair. The team does excellent work, went beyond expectations and left my car looking like brand new! I truly appreciate the work and always leave my ..." Read more
"... very pleased with the attention given to my car. I was impressed with the detail and care they gave my car. It looked brand new after the repair." Read more
"Great service."
"It was done 4 days earlier than expected!!"
"Ready a day early. I got updates all throughout the process"
"Was ready when they said it would be ready."
"Did an outstanding job repairing my truck in a timely manner and at a very fair price."
"It took an extra day but it was fine. I want the job to be correct and it was worth waiting ..." Read more
"... car of my car and me throughout the entire process. They communicated clearly and I never had an unanswered question. I would highly recommend them to anyone as they ..." Read more
"Wonderful communication every step of the way"
"Extremely polite staff ,loved how I was updated all the time of the progress which I loved and the professionalism was amazing ..." Read more
"The best communication I have had in a long time."
"... an appointment a week out finished within a week. I got progress all along the way phone calls great communication customer service. Highly recommend!" Read more

Likely to Recommend

Repair Quality

Sam was very knowledgeable and straight forward about my repairs. I was updated on my vehicle progress. My repair was perfect. I would definitely recommend Classic Collision to family and friends.

Customer Service

Sam was very knowledgeable and straight forward about my repairs. I was updated on my vehicle progress. My repair was perfect. I would definitely recommend Classic Collision to family and friends.

Returned Clean

My Experience

Sam is so warm and accommodating from the day i inquired to the day i picked up my vehicle. He is on top of everything and able to give me answers to all my questions and been taking care of everything including driving me to the car loaner and to letting me know i can just leave my car in the center. Plus he us updating me always. So satisfied with the professionalism Sam been showing/giving. The car too looks loke nothing happened to it. Great job Classic Collision. 👍👍👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

great work thanks

Likely to Recommend

Repair Quality

it was great thanks

Customer Service

Returned Clean

My Experience

Excellent customer service. My car looks brand new again. They even cleaned the inside. Will return again for any car collision repair needs.

Likely to Recommend

I will recommend to everyone

Repair Quality

Excellent customer service. My vehicle looked amazing. Brand new like nothing ever happened. Will return if ever needsd

Customer Service

Excellent. Super nice staff all around.

Returned Clean

My Experience

Sam was very professional and knowledgeable

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have had Classic Collision work on my a few of my vehicles in the past. I went back last week and as usual great service and did a great job. I highly recommend them

Customer Service

Returned Clean

My Experience

Excellent work.

Likely to Recommend

Repair Quality

Good repair work.

Customer Service

On time, good work, good people.

Returned Clean

My Experience

I was very happy with the service of the office personnel. The price for the work and the finish product. From start to finish the experience, went smooth and completed on time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If someone were to ask me for a place to get their car fixed, I would recommend Classic Collision without hesitation.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Sam Passey helped me the minute I got there. Spoke to me about the process and got my rental car delivered. I one of t he best experiences even after being in accident. Helped a lot through the process. Also, the constant communication from the team was excellent in knowing the progress of my car. I had a family emergency in the middle of the process and they were able to work with me. 100% recommended! Thank you for the help. Luis De La Torre

Customer Service

Likely to Recommend

Repair Quality

OUSTANDING PROFESSIONAL STAFF.

Customer Service

My Experience

Great service. Sam really helped with communicating the repair status

My Experience

Great Service!! Very Professional!! Thank you Sam.

Likely to Recommend

Repair Quality

Customer Service

Great customer service, Sam was Excellent! Jetta looks Great

Returned Clean

Likely to Recommend

Repair Quality

My vehicle looked great once they completed their work.

Customer Service

Respectful, kind, good communication

Likely to Recommend

Great job all around.

Repair Quality

They made everything so easy. They were polite and explained everything very well. My car looked amazing. Good job.

Customer Service

Great people to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It was a great job, the folks I worked with were great. They even found a gift card in my car. Instead of keeping it they put it where I would see it. Now who would do that? Your employers that’s who.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service