Classic Collision Norco

4.9 (728reviews)
99%
2057 Hamner Ave,  Norco,  CA  92860

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Norco, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (728)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive and transparent communication, with frequent updates throughout the repair process keeping customers well-informed. Timeliness was a strong highlight, as numerous repairs were completed ahead of schedule. Customers also appreciated the welcoming, professional, and courteous staff. Vehicle cleanliness at pickup was frequently commended. A few customers noted minor areas for improvement, including one mentioning residue on their hood, another citing an alignment concern, and one feeling the handoff at pickup could be more thorough. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to family and friends.
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"... Collision Norco took great care of my company truck, handling all necessary repairs with professionalism and attention to detail. From start to finish, the communication was clear ..." Read more
"... for Colission repair. The team does excellent work, went beyond expectations and left my car looking like brand new! I truly appreciate the work and always leave my ..." Read more
"... pleased with the attention given to my car. I was impressed with the detail and care they gave my car. It looked brand new after the repair." Read more
"... fix my Genesis's rear trunk deck lid. I received fast and courteous service, and I highly recommend Classic Collision's paint & body shop services. Outstanding!" Read more
"Outstanding quality and work, looking brand new and seamless with the rest of the car"
"It was done 4 days earlier than expected!!"
"They told us it would be ready on August 9 and it was ready before we picked it up on August 6"
"They promised 3-days to complete my minor body & paint repair, and I picked my car up on the 3rd day."
"It did take a week longer than they originally stated but was great at letting me know ahead of time. They ..." Read more
"Was ready when they said it would be ready."
"... repair work done on my car was outstanding. They kept me informed of the status of the car, were spot on with the completion time and picked me up from the car rental to pick up my ..." Read more
"The best communication I have had in a long time."
"Great communication with me through the entire process. My vehicle came out great and they even were able ..." Read more
"... car of my car and me throughout the entire process. They communicated clearly and I never had an unanswered question. I would highly recommend them to anyone as they have ..." Read more
"Great service! Loved the frequent commmunication throughout the entire repair process. My vehicle looks GREAT!"

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I have had Classic Collision work on my a few of my vehicles in the past. I went back last week and as usual great service and did a great job. I highly recommend them

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My Experience

Excellent work.

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Good repair work.

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On time, good work, good people.

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My Experience

I was very happy with the service of the office personnel. The price for the work and the finish product. From start to finish the experience, went smooth and completed on time.

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If someone were to ask me for a place to get their car fixed, I would recommend Classic Collision without hesitation.

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Sam Passey helped me the minute I got there. Spoke to me about the process and got my rental car delivered. I one of t he best experiences even after being in accident. Helped a lot through the process. Also, the constant communication from the team was excellent in knowing the progress of my car. I had a family emergency in the middle of the process and they were able to work with me. 100% recommended! Thank you for the help. Luis De La Torre

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OUSTANDING PROFESSIONAL STAFF.

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My Experience

Great service. Sam really helped with communicating the repair status

My Experience

Great Service!! Very Professional!! Thank you Sam.

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Great customer service, Sam was Excellent! Jetta looks Great

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My vehicle looked great once they completed their work.

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Respectful, kind, good communication

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Great job all around.

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They made everything so easy. They were polite and explained everything very well. My car looked amazing. Good job.

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Great people to work with.

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It was a great job, the folks I worked with were great. They even found a gift card in my car. Instead of keeping it they put it where I would see it. Now who would do that? Your employers that’s who.

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See previous comments

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Customer Service

I brought my car back in because I had such a positive experience last year. However, I was a bit disappointed when I came to pick up my car. The guy in the front handed me my key and paper work. I thought he would go over the repair with me and confirm I was happy with it. Also, my car was ready earlier than expected (which was great). However, I was in a rental and I was out to the day it was ready. When I got the call, I I had to cut my plans short to be sure I could pick up my car. Otherwise I would have been responsible for an extra rental charge. All of the updates I was getting said it would be ready on 6/22.

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