Classic Collision North Lawrenceville

4.8 (1,356reviews)
95%
881 Cripple Creek Dr,  Lawrenceville,  GA  30043
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In operation 43 years, 13 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Lawrenceville, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,356)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting friendly, professional, and courteous staff who went above and beyond. Repair quality received high marks, with numerous customers noting their vehicles looked brand new post-repair. Timeliness was a standout strength, as many vehicles were completed ahead of schedule. Communication was widely appreciated, with proactive text updates keeping customers informed throughout. A few customers noted areas for improvement directly from their feedback: occasional delays or unclear communication near pickup time, concerns about non-OEM parts usage, a tire sensor issue not being properly addressed, and unexpected credit card surcharge fees.
AI-Generated from reviews written in the last 12 months
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"... made everything as easy and stress-free as possible. Excellent customer service!" Read more
"Everyone I spoke with was very kind, professional and helpful with any concernsquestions I had."
"... highly recommend this Classic Collison location. They did an outstanding job! My car looks fantastic, they washed it inside an out plus the repairs were ..." Read more
"Absolutely excellent customer service."
"The customer service interactions were pleasant. Any question or concern I had was addressed."
"My car was ready earlier than expected. Thank you!"
"... fantastic, they washed it inside an out plus the repairs were completed 3 days early! The whole team did a fabulous job." Read more
"It was ready 8 Days early"
"Finished a week early!"
"The scheduled pick up changed a few times."
"... phone updates throughout the repair process. The communication was clear, timely, and made the entire experience stress-free." Read more
"They kept me updated every step of the way and always responded quickly to any questions I had. Their communication made ..." Read more
"Everything worked out but the comms over text were confusing. Like not telling me it would be delayed and then the next one kinda being vague. Probably ..." Read more
"... with my car being fixed in a timely fashion and the service updates being impeccable. The service, friendliness and the results of my ..." Read more
"Good communication but took longer than expected."

My Experience

Thank you for the excellent service and quality work on repairing on my car. I really appreciate your professionalism and attention to detail. My car looks great and I’m very happy with the results. Thank you again!

Likely to Recommend

Repair Quality

Paint and body looks really good, Just some burning smell coming from the tail pipe hoping this is just the burning of the factory coating

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Overall, I was happy with the service.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

You did an EXCELLENT job removing all signs that someone side swiped my new vehicle. You repaired it so it once again looks brand new. Everyone working there was super nice, helpful and professional. I highly recommend your collision center. Ten out of ten in my books. Thanks again.

Likely to Recommend

Repair Quality

Did a good job just took a little longer to get my car

Customer Service

Good job

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

My Experience

My car looks great! Thank you for a great repair and paint job. I also appreciate that you texted me regularly to let me know how it was progressing.

Likely to Recommend

I was pleased with the shop.

Repair Quality

The car looks great! The new bumper looks good, and the paint job looks like new.

Customer Service

They were helpful, knowledgeable, and they communicated with me every few days.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work looks great. I really appreciate that they were able to complete the work before I left for my scheduled trip.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I pray I don’t have to do so, but I would highly recommend CC to any one with a need for auto body repair.

Repair Quality

Great staff, beautiful body work on our vehicle, and a quick turnaround. We are more than satisfied thus far.

Customer Service

Staff were highly efficient, courteous, and easy to work with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your outstanding professional work from start to finish.

Likely to Recommend

Repair Quality

My experience with Classic Collision was outstanding professionalism from start to finish.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My passages mirror was hanging down.

Likely to Recommend

Repair Quality

Work was done faster than estimated.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Being that I could not get to the shop, Ms Mona had the car delivered to me. Never had this kind of service and I’m 72. Special thanks to Ms Mona and the service advisor.

My Experience

You kept me updated on the progress throughout. There were no surprises on estimated time. I would highly recommend you all others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything worked out but the comms over text were confusing. Like not telling me it would be delayed and then the next one kinda being vague. Probably need to tweak that system

Likely to Recommend

I don't recommend stuff often

Repair Quality

Customer Service

the system you use to text isn't great. Once it came to the end there were some confusion and lack of continuity from one message to the next.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

It was okay

Customer Service

It was all okay

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did an amazing job made it like brand new

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied and done in a timely manner

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