Classic Collision North Lawrenceville
In operation 43 years, 13 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Lawrenceville, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm very satisfied for the job well done in my car . They're very nice and very professional . I will recommend classic collision for your car repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Front office staff was extremely helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although it took a little longer than expected, I was pleased with the service and the work
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Absolutely excellent customer service.
Likely to Recommend - 5.0/5.0 -
I wouldn't hesitate to recommend Classic Collision. Everyone treated me with professionalism and respect, kept me informed throughout the process, and returned my vehicle looking fantastic. It was a great experience from beginning to end.
Repair Quality - 5.0/5.0 -
Everyone at Classic Collision was friendly, professional, and easy to work with. They made the entire repair process stress-free, kept me updated, and did an outstanding job on my vehicle. I truly appreciate all of your hard work. Thank you!
Customer Service - 5.0/5.0 -
The staff was friendly, professional, and courteous from start to finish. They kept me informed throughout the repair process, answered all of my questions, and made everything as easy and stress-free as possible. Excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 2.5/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
The estimate guy was rude to me and other customers. When the sensor was not reinstalled properly, they almost put me back in the rental and I would’ve had to wait longer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was initially told my truck would be ready on 6/30 when I dropped it off. Then on 6/24 I spoke with a guy about the repair status he told me they were still anticipating my truck to be ready on 6/30. Then on the morning of 6/25 I got a text message saying my truck was still on track to be completed on 6/30. However later that day I got a call from a lady telling me the truck was ready for pick up that day! How do go from that morning saying you need 5 more days to all of a sudden you don’t need 5 more days?? It would not have been so bad but I had a rental car and I had filled up the car with gas and was out of town in anticipation that I would have the truck at least over the weekend. That put me in a bad spot because I had to cut my trip short to get the rental car back the next day. In addition to the fact that when I picked up the rental the gas tank was just above E and I had all this extra gas in there that I had paid for. The lady at the front desk was not very apologetic. She was just like well it’s just an estimate of the time they will have the truck ready. No I apologize, I’m sorry or nothing. Just pay this bill. This left a bad taste in my mouth. I really expected a different response. I am still mad about that!
Likely to Recommend - 1.5/5.0 -
Really disappointed in the service
Repair Quality - 2.5/5.0 -
I was initially told my truck would be ready on 6/30 when I dropped it off. Then on 6/24 I spoke with a guy about the repair status he told me they were still anticipating my truck to be ready on 6/30. Then on the morning of 6/25 I got a text message saying my truck was still on track to be completed on 6/30. However later that day I got a call from a lady telling me the truck was ready for pick up that day! How do go from that morning saying you need 5 more days to all of a sudden you don’t need 5 more days?? It would not have been so bad but I had a rental car and I had filled up the car with gas and was out of town in anticipation that I would have the truck at least over the weekend. That put me in a bad spot because I had to cut my trip short to get the rental car back the next day. In addition to the fact that when I picked up the rental the gas tank was just above E and I had all this extra gas in there that I had paid for. The lady at the front desk was not very apologetic. She was just like well it’s just an estimate of the time they will have the truck ready. No I apologize, I’m sorry or nothing. Just pay this bill. This left a bad taste in my mouth. I get it that the date is just an estimate but how do you not know if you need a few hours to complete a repair vs 5 days when you confirmed you needed 5 more days the day prior and the morning you contacted me.
Customer Service - 1.0/5.0 -
See prior comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a wonderful job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a wonderful job look good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a wonderful job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No issues whatsoever and all went as good or better than expected
Repair Quality - 5.0/5.0 -
Classic Collision was very professional from the beginning. Quickly estimated the cost to repair, contacted Enterprise Car Rental to come pick me up as well as took care of my return rental when I picked up my repaired car from them. They texted me daily on repair progress and actually finished 2 days earlier than originally expected. Top notch facility, including the office receptionist. All very nice and helpful.
Customer Service - 5.0/5.0 -
Everyone was great, professional and helpful answering all my questions.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and awesome customer service!