Classic Collision Ocala West

4.9 (427reviews)
98%
5760 SW 25th St,  Ocala,  FL  34474

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Ocala, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (427)

My Experience

I am grateful for the Classic Collision Team and ALL of their hard in fixing my car ahead of schedule. Thank you and Bless You ALL.

Likely to Recommend

Love the professionalism and friendly nature of ALL employees. The constant updates was awesome.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Took way too long

Customer Service

Likely to Recommend

Repair Quality

Melissa kept us informed. The car was very clean, but the windows needed to be better.

Customer Service

Returned Clean

My Experience

My car looks amazing! Looks brand new! They kept me in the know of what and when my car would be done! Thank you so much!

My Experience

From bringing my vehicle for an estimate to choosing Classic collision to fix my vehicle was a great experience Mike made it very easy for me to be assured my suv would be in good hands. He explained everything that needed to be done. All through the process I had text messages where they were with fixing it. They did a fantastic job with my suv. It looks like new! I would recommend them to anyone that needs their car fixed after a collision. I am very happy I chose them.

Likely to Recommend

Repair Quality

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the excellent body work. I really appreciated that you detailed the car before I retrieved it!

Likely to Recommend

Nice work and washed2waxed and detailed

Repair Quality

I needed them to hook up the AIr Conditioner after the crash. They only do body work.,Where should I get the AC fixed?

Customer Service

Excellent. Nice people. Responsive

My Experience

Very professional. Quality work.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They stayed i touch with me with updates every day. Tbe work they did was great work was done ahead of time. I would highly recomend them.

Likely to Recommend

Only place to go.

Repair Quality

Wkrk was great. Communication was great. Work dkne a day early.

Customer Service

Returned Clean

Likely to Recommend

I00 percent, I will recommend you guys, I don’t have nothing negative to say.

Repair Quality

They did a great job on my car, best customer services, also they was really good sending messages thru the whole process of fixing it, the front people from the office was always really helpful and caring, also the one that was in charge of fixing it he explained everything, I really recommend classic collision 100 percent ….. thank you for everything and God blessed you all.

Customer Service

Best customer service, they respond all my questions

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Melissa was fantastic to deal with!

Customer Service

Super friendly and easy to deal with

Returned Clean

Likely to Recommend

Repair Quality

I had a very positive experience with Classic Collision near Ocala Airport. The quality of the repair work was excellent, my car looks great and drives perfectly. The staff were courteous and accommodating throughout the process. However, I did experience some confusion with their system regarding the pickup date. Although the system indicated that my vehicle was ready, I had to wait longer and make several follow-up calls to confirm the correct pickup time. Improving communication around vehicle readiness and scheduling would enhance the overall customer experience. Overall, I am satisfied with the results and appreciate the team’s work on my vehicle.

Customer Service

Awesome! I would still highly recommend classic collision with their service.

Returned Clean

Likely to Recommend

Repair Quality

They did a fantastic job! Doesn't even look like anything happened.So I am very satisfied and I would definitely recommend

Customer Service

Returned Clean

My Experience

Great job! Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone in the shop is so nice and communicative! My car looks great, it was done early, and affordable!

Likely to Recommend

Repair Quality

A better coordination with the insurance company and the vehicle owner to better remedy of vehicle situation. Relocate vehicle to a location where the vehicle is better evaluated and repaired.

Customer Service

Returned Clean

Likely to Recommend

Very nice people for sure. Especially the lady up front very nice and polite and professional! 💯

Repair Quality

Job was great . But I wish they would have done driver side small dent that was part of the whole job. Then I had to argue with insurance company about the other. I was told to file another claim . Well that would have been another out of pocket was not worth it. It should have been done all at once. Other than that the job they did was very nice . Just a bit disappointed. Thank you all . Jsola 🤙🏼

Customer Service

Should have work a little bit harder on getting the corner of truck done . I should’ve had to file another claim for the same thing. Jsola.

Returned Clean