Classic Collision Ocean Springs

4.9 (255reviews)
98%
3412 Bienville Blvd,  Ocean Springs,  MS  39564

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Ocean Springs, MS is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (255)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail. Many highlighted the exceptional communication, including proactive text updates that kept them informed throughout the repair process. Repairs were frequently completed ahead of schedule, with vehicles returned spotlessly clean - often exceeding expectations. Customers appreciated the friendly, knowledgeable, and accommodating staff who made the repair experience stress-free. A few customers noted isolated concerns around repair quality and interior cleanliness upon vehicle return, as mentioned directly in their feedback. Overall, the overwhelming majority expressed high satisfaction and enthusiastically recommended the shop to friends and family.
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"... because the team there was so incredibly nice, but the car was almost in better shape with the damage from the accident." Read more
"The shops work was very good!"
"Great experience. Always willing to help if there are any issues. Excellent body work."
"Classic Collision has impeccable customer service. They answered all of the questions we had with the knowledge of an excellent collision ..." Read more
"Everytime I go to have any service done the customer service, and work is always done with excellence. I appreciate that any problem I have is addressed ..." Read more
"My repairs were completed ahead of schedule"
"They fixed my car in a timely manner. The car was completed in just a few days."
"Truck was ready about 10 days before the completion date and CLEANED!"
"... assisted with obtaining and returning my rental car. The repair completion was sooner than projected, with a perfect outcome." Read more
"They promised it would be done by Friday and I picked it up on Thursday"
"Communication was beyond what I could have hoped for! I never had to wonder what phase my car was in, as I was updated on a regular basis."
"... process and made everything easy and stress-free. Their communication was excellent, and they went above and beyond to make sure my car looked perfect. I ..." Read more
"I was well please with the way Classic Collision kept me informed on the repairs and what was going on!!!!"
"Received text notifications at every stage of process."
"... you know what they are doing to your car because they keep you informed on it by texting you" Read more

Likely to Recommend

There shop is Quality at its best an know short cuts

Repair Quality

James an his team did an amazing job on my car the turnaround process was extremely fast keep up the good work guys...

Customer Service

From the time I walked in the door James an his team were working to accommodate me...

Returned Clean

My Experience

everything was handled very efficiently. The staff could not have been more helpful or knowledgeable. Great experience overall and very satisfied!

Likely to Recommend

Repair Quality

did a great job of repairing my truck!

Customer Service

Lee explained what was needed and how much it would be

Returned Clean

My Experience

Thank you

Likely to Recommend

Repair Quality

I was hopping that the scratch on back side of car would have been buffed out for a a complementarily bonus Other than that the whole atmosphere was a very pleasant experience and I will always go back and I will always recommend

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for getting our vehicle in right away and getting the repairs done as quickly as you possible. I really like the fact that you kept us informed through text messages during the time that you had our vehicle. That was very much appreciated. Thank you again for getting the repairs completed on our vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Went above and beyond working with the insurance company to get my vehicle back to normal. Top-tier service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Loved their work and professionalism

Repair Quality

I was very skeptical about this company because the insurance company basically said use them. After the fix I would highly recommend classic and on a higher note I would take my car back on my own accord.

Customer Service

They delivered on every promise.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I do it all the time

Repair Quality

Great leadership!

Customer Service

Always a pleasure

Returned Clean

Likely to Recommend

9 because of first time quality but I will say management handled the issue exceptionally

Customer Service

See first comment

Returned Clean

Likely to Recommend

recommended a business associate yesterday who was hit in a bank parking lot.

Repair Quality

very happy

Customer Service

Staff is engaging, friendly, and super professional. They could not have been more helpful

Returned Clean

My Experience

Great job, thanks!

My Experience

Classic Collision did a fantastic job, from quoting to completion working with them was a breeze. They even spruced up my car before pickup. Will definitely be using them again if needed.

Likely to Recommend

Repair Quality

Excellent Service, Time & Quality!

Customer Service

Returned Clean

My Experience

Car looks great! Thanks CC

Likely to Recommend

Already recommended

Repair Quality

Nice job! Thanks

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service and was completed in good time. Thanks

Likely to Recommend

Repair Quality

Great job and fast to complete. Thanks

Customer Service

Returned Clean