Classic Collision Richfield

4.8 (411reviews)
98%
6244 Cedar Ave S.,  Richfield,  MN  55423

In operation 44 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Richfield, MN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (411)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many highlighting the outstanding communication throughout the repair process. The shop receives high marks for timely completion of work, often finishing repairs earlier than promised. Customers frequently express appreciation for the thorough cleaning and detailing of vehicles, with many surprised by the pristine condition upon pickup. The professional and friendly staff create a welcoming environment, making customers feel valued. Quality repairs that make vehicles look like new are consistently mentioned, along with reasonable pricing and efficient processes. The text update system keeps customers well-informed, and the convenience of rental car coordination adds to the positive experience.
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"Classic does excellent work, and awkward first impressions aside, I was very pleased with their dedication and care."
"SUPER CUSTOMER SERVICE!!"
"Outstanding communication"
"I have seldom had such a positive service experience, in any industry."
"This was the best car repair experience I have ever had. Classic Collision staff in Richfield were professional, ..." Read more
"My vehicle was ready early."
"They finished faster then promised"
"Earlier than expected"
"Job was done in a timely manner. The communication along the way was fantastic"
"timely and quick and thorough"
"... work done and the shop was so very customer driven. I loved how I was updated daily on the repair process. Also, having a rental car waiting for me was amazing ..." Read more
"I received almost daily text updates. Impressive."
"I had a great experience at classic collision. I appreciated the updates via text and the continued communication throughout the process. I would go back again. Thanks for such good work!"
"The communication regarding when my car would be finished was great"
"Job was done in a timely manner. The communication along the way was fantastic"

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Repair Quality

Great service and work.

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Great services run by great people!

Repair Quality

The team made the process so easy for me. Great communication and fast responses. Kristen was amazing to work with and I was very happy with the end result of my vehicle.

Customer Service

Kristen is the best!

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My Experience

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I would definitely refer my friends or family to this shop!

Repair Quality

Kristin and her staff do a great job in communicating and handle all repairs as quickly as possible!

Customer Service

All staff is always very friendly!

Returned Clean

My Experience

Quality of repair was excellent. Work was done timely and Kristin was communicative and responsive during the entire process. I'd definitely take my vehicles back to this shop

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Returned Clean

My Experience

There are still some scratches on the rear bumper where the collision happened

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Repair Quality

A great job--my 2015 Lexus NX looks brand new!

Customer Service

Returned Clean

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I already recommended the Richfield Classic Collision facility to a family member in need of some auto repair.

Repair Quality

I have seldom had such a positive service experience, in any industry.

Customer Service

Kristin Dykstra was really great. She had my estimate prepared in 15 to 20 minutes, knew what she was doing, was pleasant to work with and communicated proactively throughout the process. I am really impressed by/with her and the Richfield Classic Collision facility. Kristin is topnotch in my experience. :)

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Repair Quality

Great Service. I always go to Classic Collision in Richfield, MN whenever I have an issue with any of my three vehicles. They have a friendly staff, knowledgeable in their field of work, always greet me with the smile and by my name. They perform quality work, and I like that. General Manager, Kristin is is the best, always keeping my vehicles in tip top appearance. Thank You, Kristin and Crew! Also tell the other office staff and body shop guys that I said thank you for the wonderful work they did on my vehicles Respectfully, Thurston

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Classic Collision gave wonderful service. Not only did they expertly repair my car but it was returned in much better condition.

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Repair Quality

Kristin at the Richfield MN was very helpful to me throughout the process. She even came out and helped me with a couple.of things on the rental. When I got my car back, I really appreciated that the inside had been cleaned. I'm not really able to evaluate the quality of the repair, so I am select 8, very good.

Customer Service

Already commented on Kristin

Returned Clean

My Experience

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near daily updates

Repair Quality

Customer Service

slight trouble with driver’s window

My Experience

The work was very professional and completed in a timely fashion. I appreciated all the text updates. Thank you for everything

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Repair Quality

very professional! work completed in timely fashion. excellent communication with timely updates

Customer Service

Returned Clean

My Experience

Job was done in a timely manner. The communication along the way was fantastic

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Will be our go to recommendation

Repair Quality

Customer Service

Outstanding communication

My Experience

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Repair Quality

Kristin and crew are like family.

Customer Service

Returned Clean

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I’ve already told friends about CC.

Repair Quality

Quality work done and the shop was so very customer driven. I loved how I was updated daily on the repair process. Also, having a rental car waiting for me was amazing , too. Dropping off the rental at CC was great.

Customer Service

Updated daily!!!!