Classic Collision Richfield

4.9 (419reviews)
98%
6244 Cedar Ave S.,  Richfield,  MN  55423

In operation 44 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Richfield, MN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (419)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The communication throughout the repair process received strong acclaim, particularly the near-daily text updates that kept customers informed at every stage. Timeliness was frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. The added touches of interior and exterior cleaning exceeded expectations for many. A few customers noted areas for improvement directly from their experiences, including occasional delays in completion timelines and isolated quality control concerns such as paint flaws going unnoticed before pickup.
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"... Collision gave wonderful service. Not only did they expertly repair my car but it was returned in much better condition." Read more
"... my car. This is the second time they fix my car . The staff are nice and professional. I highly recommend this place ." Read more
"... Won't make that mistake again. $56 error. Otherwise - I LOVE this shop. Unfortunately I've had my car there 4 times in 1-12 years. They do fantastic work." Read more
"... ever had. Classic Collision staff in Richfield were professional, efficient, and fast in completing the repairs on my car. The convenience of getting and dropping ..." Read more
"Fantastic service, friendly, professional. My car looks like new!"
"They finished faster then promised"
"Great job and ahead of schedule. I will use them again and refer them to my family and friends."
"My vehicle was ready early."
"Classic collision was easy to work with, communicated consistently, and the work was done ahead of schedule. Would definitely return if needed."
"early"
"Job was done in a timely manner. The communication along the way was fantastic"
"The communication regarding when my car would be finished was great"
"... work done and the shop was so very customer driven. I loved how I was updated daily on the repair process. Also, having a rental car waiting for me was amazing ..." Read more
"The website provided through the automated text service kept me informed throughout the process."
"Classic collision was easy to work with, communicated consistently, and the work was done ahead of schedule. Would definitely return if needed."

My Experience

Thanks again, as always you folks do a great job

My Experience

Well done

Likely to Recommend

Repair Quality

Great service, great communication, kept me up-to-date on everything that was happening. Very friendly staff.

Customer Service

Returned Clean

My Experience

Always does a wonderful job

My Experience

Love this place!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great work, super communication

Customer Service

very nice people!

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service and work.

Customer Service

Returned Clean

Likely to Recommend

Great services run by great people!

Repair Quality

The team made the process so easy for me. Great communication and fast responses. Kristen was amazing to work with and I was very happy with the end result of my vehicle.

Customer Service

Kristen is the best!

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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I would definitely refer my friends or family to this shop!

Repair Quality

Kristin and her staff do a great job in communicating and handle all repairs as quickly as possible!

Customer Service

All staff is always very friendly!

Returned Clean

My Experience

Quality of repair was excellent. Work was done timely and Kristin was communicative and responsive during the entire process. I'd definitely take my vehicles back to this shop

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

There are still some scratches on the rear bumper where the collision happened

Likely to Recommend

Repair Quality

A great job--my 2015 Lexus NX looks brand new!

Customer Service

Returned Clean

Likely to Recommend

I already recommended the Richfield Classic Collision facility to a family member in need of some auto repair.

Repair Quality

I have seldom had such a positive service experience, in any industry.

Customer Service

Kristin Dykstra was really great. She had my estimate prepared in 15 to 20 minutes, knew what she was doing, was pleasant to work with and communicated proactively throughout the process. I am really impressed by/with her and the Richfield Classic Collision facility. Kristin is topnotch in my experience. :)

Returned Clean

Likely to Recommend

Repair Quality

Great Service. I always go to Classic Collision in Richfield, MN whenever I have an issue with any of my three vehicles. They have a friendly staff, knowledgeable in their field of work, always greet me with the smile and by my name. They perform quality work, and I like that. General Manager, Kristin is is the best, always keeping my vehicles in tip top appearance. Thank You, Kristin and Crew! Also tell the other office staff and body shop guys that I said thank you for the wonderful work they did on my vehicles Respectfully, Thurston

Customer Service

Returned Clean