Classic Collision Richmond Ave

4.8 (1,136reviews)
97%
9520 Richmond Ave,  Houston,  TX  77063

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Houston, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (1,136)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were very professional and nice. I appreciated the kind acts of service I received.

Likely to Recommend

Repair Quality

Everything came out great ! Thank you guys again for all your hard work.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Courteous and professional service. Repairs completed on schedule. Car looks like new. Nice job since I had both front and rear-end damage

Customer Service

Returned Clean

My Experience

Everything was wonderful from beginning to end…. Great customer service, I appreciated the updates on my vehicle via text. The partnership you all have with Enterprise was wonderful and it’s VERY convenient for your customers. EVERYTHING was wonderful and it was a great experience. I’m satisfied with the work done on my vehicle… Thank you all sooooooooo much!

My Experience

Your team was very courteous and helpful. I would highly recommend your service to all .

Likely to Recommend

more attention to detail please

Repair Quality

it took 3 weeks and several attempts to repair the car, after my request. In the end, I collected the car but I have a dispute as the cover of the tow hook in the front bumper is missing!

Customer Service

the car should have been inspected and delivered to me without the need for me to make inquiries about missing repairs and missing parts. Ms Carvel was helpful, but I was expecting all the staff to be attentive and thorough in their replies to my inquiries. I had to insist that the car was not repaired properly when I received an answer from the 2nd lady in the front desk that the repairs were all done.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was done professionally and the whole classic collision team was very respectful and helped me out with everything. They kept me updated on my car and we’re pretty fast to get it back to me. I definitely recommend this place thank you guys keep up the good work, especially Monica. Also she kept me updated on my car every day almost thank you very much again guys Also, the work was very good on my car.

Likely to Recommend

I have already recommended a few people to y’all

Repair Quality

Everything was done right and professionally everything matches up right and looks very good. Looks like the car was never in a wreck thank y’all so much.

Customer Service

Everyone that I spoke to was very professional and very friendly, helpful and so much more thank you to the whole classic collision team, especially Monica

Returned Clean

My Experience

Not just good work, but customer care & concerns appreciated including updates and completion of job when you said it would be done.

My Experience

10/10 experience

My Experience

Wonderful job and lots of help - thanks a lot!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really need my vehicle it was damaged in a wreck when I delivered it to Classic they got started on my truck right away it was promised in a week and delivered. Thank you to the team, special thanks to the front desk.

Likely to Recommend

I think everyone should experience service this way

Repair Quality

Thank you very much you put my truck back to the look it had when it was new

Customer Service

Everyone I interacted with had a great attitude and was very helpful

Returned Clean

My Experience

My Experience

Very professional, the work and also the extra details asked where satisfied They are not the cheapest but for sure they do the work timely and with high quality!

Likely to Recommend

Repair Quality

The best !! super professional,on time and exceeded expectations

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you

Likely to Recommend

Repair Quality

Very very nice customer service Thank you

Customer Service

Very nice

Returned Clean

Likely to Recommend

Repair Quality

Monica and the other lady in the front were so helpful! It was my first collision claim and they provided Amazing service, as did whoever serviced my car. I will always come back.

Customer Service

My Experience

Organized and communicative throughout the repair process. So pleased with this business that I will be bringing my other car here for a non-insurance paint job.

Likely to Recommend

Repair Quality

Work was done satisfactorily and earlier than estimated. Communication was excellent and everyone I dealt with was extremely courteous and respectful.

Customer Service

Work was done satisfactorily and earlier than estimated. Communication was excellent and everyone I dealt with was extremely courteous and respectful.

Returned Clean