Classic Collision Semmes

4.9 (328reviews)
98%
8515 Moffett Road,  Semmes,  AL  36575

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Semmes, AL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications: making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (328)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail. Many highlighted that repairs were completed to a high standard, with vehicles returned looking brand new. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was also well-received, as numerous customers noted their vehicles were completed on time or even ahead of schedule. A few customers mentioned areas for improvement, including occasional delays in completion dates, minor cleanliness issues such as dirty handprints or residue, and isolated concerns about incomplete repairs or unreturned calls. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
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"Classic Collision was outstanding from start to finish. No one ever wants to drop their car off at a body ..." Read more
"Looks brand new! Can't even tell it was in a wreck."
"... throughout the time they were working on my car and made my car look brand new ! I am forever grateful to the team at Classic Collision !" Read more
"Classic Collision did an EXCELLENT job on my RAV4. I got the car back slot sooner than I thought. The ..." Read more
"Amazing work, super professional and talented. Car looks brand new!"
"Excellent place, very helpful throughout entire process. Finished 10 days before estimated finished date. Kept us in the loop the entire way. Great place to take your ..." Read more
"It was ready within a week. Way before the time alotted by the insurance company."
"They went beyond my expectation and finished the repairs ahead of schedule. One my day of pickup it was raining severely and ..." Read more
"Estimated 1 week. Actual time was a full 4 weeks past that. Was forced to spend money an additional 3 weeks for ..." Read more
"Classic Collision was very professional and keenly aware of the importance of returning my vehicle back to me in a timely manner."
"... entire process seamless and as painless as possible. Communication was excellent - I was kept informed every step of the way and was never left wondering about the ..." Read more
"They called me every day or every other, with updates."
"Communication was great, everyone that I spoke with was awesome and my bumper looks perfect! 1010 from me!!"
"Communication was a big plus! And repairs looked as if the damage never existed. All around good dealings."
"Quite the opposite. The sales guy made 1 phone call that I missed. All follow up calls were unreturned to me."

My Experience

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My Experience

Everyone was helpful and kept us updated during the process.

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Everyone is helpful and informative .

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My Experience

The driver side bumper was not attached properly and it is beingnhekd another day to correct that part of the vehicle. It looked worse the day of picking it up then when I dropped it off and that was not an area that was damaged. It is still at the shop to be fixed correctly.

My Experience

Y’all have the best service! Very pleased with my repair.

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My Experience

This company definitely five stars from the beginning until the end. I was informed several times with the process of my truck. I was texted and verbally called to keep me informed. This company is highly recommended. And the finishing job is the best. I can’t even see where the damage was on my truck. Thanks for everything.

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My Experience

The team did a great job. The car looks so good that you could never tell that it was wrecked!! Thanks so much, I'll recommend yall to everyone i know!!

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I'll recommend you to everyone

Repair Quality

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Yall did a fabulous job. I'm very satisfied and will definitely recommend you to anyone that needs body work!!^

Returned Clean

My Experience

Perfect!

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Very good job

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Repair Quality

They went beyond my expectation and finished the repairs ahead of schedule. One my day of pickup it was raining severely and one of the employees was kind enough to drive my car close to the door so I could enter without getting wet.

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Returned Clean

My Experience

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Repair Quality

All the staff was very friendly and very informative. They did a wonderful job on my vehicle and was very speedy getting it ready for me. I appreciate yall very much and I will be recommending Classic Collison to everyone.

Customer Service

Returned Clean

My Experience

Alyris Peters kept me informed on the progress of my car, was to pick it up on a Monday & she was able to work it out so that I picked up my car on Saturday instead. Awesome job, my car looks great!

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Great job, timely manner & very personable

Repair Quality

Repair was perfect

Customer Service

Was kept up to date on the progress of my car, very professional & friendly.

Returned Clean

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Repair Quality

So far everything looks great. That is the second bumper that had to be replaced. 1st one wasn’t my fault. 😁. The first one we were not completely happy with. There were a few gaps and looked warped in places. We mentioned it but made me feel like I was being too picky. It looks great this time. Thank you so much for a great job. We will definitely be using yall when we get ready to put my husbands truck in the shop , since this was done by me backing into it in our driveway.

Customer Service

Returned Clean

My Experience

Excellence at it's best thank yall

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Repair Quality

Great job as always

Customer Service

The office staff are awesome

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I would recommend anybody to take their vehicle to classic collision. I was very satisfied.

Repair Quality

The people there were so courteous and professional . I would definitely recommend anyone to go there if I have to have any more vehicles work done that’s exactly where I’m gonna take it.

Customer Service

Customer service kept me in touch the whole time

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Repair Quality

Great service! Car looks like new! As always excellent communication!

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