Classic Collision Semmes

4.9 (296reviews)
98%
8515 Moffett Road,  Semmes,  AL  36575
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In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Semmes, AL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications: making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
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Email

Reviews (296)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many noting their vehicles look brand new after repairs. The communication throughout the repair process receives outstanding feedback, with customers appreciating regular text and phone updates that keep them informed at every step. Professional and friendly staff members create a welcoming environment, with many customers highlighting the courteous and helpful nature of the team. Timeliness is another strength, with numerous repairs completed ahead of schedule. The attention to detail extends beyond repairs to include thorough cleaning and detailing services that often exceed expectations. Customers frequently express their intention to return and recommend the shop to others, indicating high satisfaction levels.
AI-Generated from reviews written in the last 12 months
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"Classic Collision was outstanding from start to finish. No one ever wants to drop their car off at a body ..." Read more
"These guys are top notch! Professional, entirely helpful and my car looks better now than when I bought it! ..." Read more
"Can I say perfect Flawless Actually, both. Absolutely unmatched workmanship. Very pleased with the results."
"Amazing work, super professional and talented. Car looks brand new!"
"They are absolutely the BEST repair facility I've ever worked with."
"It was ready before!"
"It was ready a few days early."
"Great people extremely satisfied, finished 10 days ahead of completion date. Were very informative the whole way ,great place ..." Read more
"Actually was repaired earlier than expected. Very satisfied."
"3 days before promised and it was needed on my end so really exceptional service in this space"
"... entire process seamless and as painless as possible. Communication was excellent - I was kept informed every step of the way and was never left wondering about the status of ..." Read more
"Awesome work, great explanation every step of the way with great communication!"
"I never worry when they are repairing my vehicle. They keep me informed every step of the way…..from beginning to end. This company has it all, professionalism, courtesy, ..." Read more
"We received frequent communication as the car moved through the different stages of repair which was most appreciated!"
"The communication on the latest update of my trucks repair progress was outstanding and the final results superb. I would also like to ..." Read more

Likely to Recommend

Repair Quality

The repairs were excellent but the cleanup was a little disappointing. Dirty hand prints all over the headliner. They wiped off well though.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Classic Collision will now be my first and only choice and I highly recommend them.

Repair Quality

Extremely satisfied with the over-the-top service for my auto and also for myself. Oren, and the entire staff were very personable and knowledgeable in having my car excellent condition when I picked it up. I truly cannot say enough good things about my experience and I highly recommend them for any services one might need.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job on getting my car back up to par. I highly recommend

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The car turned out very clean and customer service was excellent.

Customer Service

Customer service was excellent

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Great Job.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Good job.

Customer Service

Excellent!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend

Repair Quality

My car looks good and I was able to get it back faster they also kept me informed each time they were close to finished

Customer Service

Very professional and nice and friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

No thoughts you guys did a great job we’re very attentive and communication was great. I appreciate y’all’s work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So far the vehicle has behaved as expected. The repairs look good. We are experiencing problems some problems with the electrical system. Not sure if that's due to disconnecting batteries when replacing sensors or what. Will continue to monitor.

Likely to Recommend

Repair Quality

Classic Collision did an EXCELLENT job on my RAV4. I got the car back slot sooner than I thought. The repairs were OUTSTANDING. They even washed and vacuumed my car!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Alyris was so helpful in the entire process

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Started out kind of rough, but ended up very good.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great service.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were very courteous when I took my car to them gave me all the information I needed asked if I needed a rental car was very satisfied with the work

Customer Service

Very pleasant

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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