Classic Collision Sherman Oaks

4.9 (2,893reviews)
98%
15106 Oxnard Street,  Van Nuys,  CA  91411

In operation 43 years, 18 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Van Nuys, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Ford; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Jaguar
Land Rover
Mercedes-Benz
Subaru
Tesla

Reviews (2,893)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, transparent communication, and timely repairs. Many highlighted the seamless repair process, with vehicles frequently completed ahead of schedule. The text and phone update system received widespread appreciation, keeping customers informed at every stage. Repair quality was frequently described as flawless, with cars returned looking brand new and thoroughly cleaned inside and out. A small number of customers noted minor issues such as repair misalignment, odors, or communication gaps, reflecting areas customers themselves identified for improvement.
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"The repair came out better than I expected. Vehicle literally looks like it was just driven out of the dealers lot."
"The car is like brand new. I was expecting to find small flaws on close inspection, but i could find a single issue. Blown away by how ..." Read more
"Extremely organized, great communication and customer facing technology. friendly front desk and advisors. ..." Read more
"... regarding my car repairs. Quite impressive that the repairs were completed ahead of schedule" Read more
"Everyone was very professional and friendly. Time table was a bit longer than expected but other than that, service was great."
"Ahead of schedule, which was critical since we are turning in the lease."

My Experience

Very happy and satisfied with the repair work! The team did an excellent job fixing my Tesla M3 car, just like what they did on my first accident. I really appreciate their professionalism and attention to detail. Shout out to Shawn, Ana, & Maria My car looks great! Thank you for the outstanding service. Highly recommended!

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Customer Service

Returned Clean

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Repair Quality

Jon was very helpful and made our experience with Classic very easy.

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Returned Clean

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My Experience

The team was very friendly and communicated regularly with me regarding vehicle status. I was very satisfied with the experience.

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Repair Quality

Vehicle looks brand new!

Customer Service

Excellent customer service. Everyone was friendly and kept me updated on vehicle progress.

Returned Clean

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Repair Quality

Excellent service, this is the third time we worked with classic collision and again and again they provided excellent customer service and very professional!! Thank you John !

Customer Service

Returned Clean

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All ready have

Repair Quality

Great customer service and excellent results and quality

Customer Service

Excellent follow up and kept me informed throughout the process. Quick turnaround

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Customer Service

Returned Clean

My Experience

Better than I expected, thank you.

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Thank you

Repair Quality

I would for sure recommend Classic Collison to any one that needs work on there car, I am very happy at the work you did on my car

Customer Service

I give you guys a 10 for all

Returned Clean

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My Experience

Everyone was very pleasant to deal with and I was kept informed at every step either by phone call or text.

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Repair Quality

Everything went smoothly. I was kept informed along the way with text messages or phone calls. The car is riding fine now.

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Customer Service

Gustavo was very professional and kind. He addressed all of my questions and concerns. He kept in contact with updates and car was done in a timely manner. Thank you!

Returned Clean

My Experience

Thank you, Gustavo, for your great service. You guys did a great job, and I really appreciate that you got my car to me eight days early. Thank you.

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Returned Clean

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Very nice and responsive

Customer Service

Very nice people and responsive

Returned Clean

My Experience

The job was done very well. Very clean fast.. Gustavo was great. He worked with me. They even did a little extra work and definitely took care of me.

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Repair Quality

I’m very happy with my experience at Classic Collision. From start to finish, they were professional, communicative, and made the entire insurance repair process very easy. My car was even completed earlier than expected. A special thank you to Gustavo, who handled everything for me from beginning to end. My insurance initially wanted to use aftermarket parts, which was not the route I wanted to take. Once I explained my concerns, Gustavo went above and beyond to address my concerns. He communicated directly with my insurance company as well as my vehicle’s manufacturer and was able to arrange for OEM parts directly from the manufacturer while still meeting the insurance company’s requirements. I really appreciated that I didn’t have to fight that battle myself. Gustavo took care of the entire process, kept me informed, and made sure everything was handled properly. Excellent communication, great service, and a team that truly goes above and beyond for their customers. I’m extremely happy with Classic Collision and would absolutely recommend them.

Customer Service

EXCELLENT!

Returned Clean

My Experience

Jon was great throughout the duration of the project. Anna was extremely communicative and kept me up to date with process. There was one more lady who was also amazing every time I called. Great experience, overall.

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Repair Quality

Great experience!

Customer Service

Ana and Jon were amazing.

Returned Clean

My Experience

Excellent service. I was texted every few days to let me know how the repair was progressing. Gustavo even called me it would be a bit longer than quoted as parts had to come from out of state. Everything from the time I brought the car in until I drove it home, was handled extremely professionally. Thank you for such great work.

My Experience

Shawn was great, he gave me an accurate ETA and kept me updated throughout the process and kept that timeline. I explained my situation with my schedule and he waited for me when I was to pick up my car Really appreciated his help and assistance

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See initial comments

Repair Quality

Shawn was great, gave me an ETA and met it. They kept me updated and Shawn waited for me to pick up my car on Friday since they were going to be closed on Saturday Car looks great, even cleaned it Would highly recommend

Customer Service

See initial comments

My Experience

Classic Collision was super efficient and easy to work with and took great care of me and my car.

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Customer Service

Returned Clean