Classic Collision Sherman Oaks
In operation 43 years, 18 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Van Nuys, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Ford; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Tagalog
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Updates regarding the status of the repairs were provided on consistent basis. Gustavo explained really well the repairs that needed to be made and provided updates of other repairs that needed to be fix that were not included on the insurance original estimate. This is the third time I bring three separate cars to be repair at this location and I trust them as they had performed great service and repairs.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
All the repairs went smoothly. Updates about the status of repairs were consistently provided.
Customer Service - 4.5/5.0 -
Happy with costumer services
My Experience - 5.0/5.0 -
The communication as to timing, progress and finishing was excellent. I appreciated the phone call when there was a parts delay.
Likely to Recommend - 5.0/5.0 -
I selected you because of customer satisfaction and would pass that on.
Repair Quality - 5.0/5.0 -
They kept me updated and did a great job!
Customer Service - 5.0/5.0 -
Everything was explained clearly. The desk was friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
This is the place to repair your car.What it was promised was done and was done on time.
Likely to Recommend - 5.0/5.0 -
It was my second need to use Classic Collision and it is the best so I am a return customer and will recommend them to frien and family.
Repair Quality - 5.0/5.0 -
Excellent and on time. The best work ever
Customer Service - 5.0/5.0 -
The best customer service. Completely satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My repairs were completed with no complaints. Thank you for taking care of my car and returning it washed and clean. I also want to share that the customer service from both Gustavo and Anna was always very positive and helpful. I hope I don’t ever need any repairs, but if I know someone who does, I will refer them over to Classic Collision. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was a little disappointed when the technicians put on a used side view mirror with scratches and thought that this was ok.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Specifically I really appreciated the people who I interacted with at Classic Collision. The reception staff Anne and Adriennne (not sure if I got the names correct). Tony, who did the initial inspection and was very courteous and communicative about the process and follow up. The manager, John (I hope Ingot that right) who took care to go thoroughly through the work done and ensure I was happy with the work done. Car was also cleaned and obviously cared for by the staff and team whom I never met. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Thank you for your attention to detail and a job well done.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks great
Customer Service - 5.0/5.0 -
very helpful
My Experience - 5.0/5.0 -
Great work with friendly staff. I appreciate the professional communication and attention to detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very please with repairs and overall outcome
Customer Service - 5.0/5.0 -
Excellent service was provided
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 5.0/5.0 -
Most definitely!
Repair Quality - 5.0/5.0 -
Very happy with the quality of the repairs
Customer Service - 5.0/5.0 -
Fantastic customer service, really the best
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%. Will never consider any other shop.
Repair Quality - 5.0/5.0 -
100% the best most professional body shop. Best work and super friendly staff. A+
Customer Service - 5.0/5.0 -
Top notch service and efficiency.
Returned Clean
My Experience - 5.0/5.0 -
Paint job came out fantastic. Shout out to Tony for making the process easy and smooth, including the receptionist Ana. She was very kind and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m a return customer and appreciate the friendly and knowledgeable service advisor who provided me the quote. Although my needs were small, they were performed expeditiously. Thanks again.