Classic Collision Summerville
In operation 43 years, 9 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Summerville, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience. Pleasant staff, detailed description of what needed to be done, completed ahead fo schedule and got a detailed walk through when I picked my car
Customer Service - 5.0/5.0 -
I received daily updates in the status of my repair
Returned Clean
My Experience - 5.0/5.0 -
Keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0 -
they were friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the 4th time using their services and I have always been impressed
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great. Service was fast. Thank you. I will diffinately recommend this place.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As an IT Network Admin, I enjoyed the texting and follow ups that was part of the service with y’all. I was really impressed with the detail cleaning of the interior and exterior. It saved me from having to do it. I call that the white glove experience. Thank you to everyone that played a part in resolving my issues with my car. I do recommend that y’all look into getting floor mats for the employees who stand or sit for long periods of time and possibly standup desks for them if applicable there. Other then that I am satisfied with the professionalism and timely manner that my car was handled with. If I ever need repairs (hope that I don’t) I will definitely come back here for it.
Likely to Recommend - 1.5/5.0 -
A car should be fixed right when it's ready. Not have to be taken back repeatedly. I don't care for the repair shop they take their vehicles to for repairs. I wanted to get these issues fixed before filling out this survey.
Repair Quality - 4.5/5.0 -
See first question for reasoning.
Customer Service - 4.0/5.0 -
They fixed my car, but I had to take it back to them for 2 separate issues that I noticed right away. In one of those I even had one of their people drive it with me and he said it was OK. However, we took it back and the left front tire was loose and they rotated the new tire to a back wheel. The first issue was the alignment. Fender Mender did good work, just not the shop they sub the mechanical work out to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I love that they kept me updated on my vehicles transition via text messages and they completed everything when they stated they would and all the staff there were all professional and very pleasant they get a 10 out of 10 from me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like how they updated me with text messages
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Summerville is for away from us. We never go to Summerville for anything
Repair Quality - 4.0/5.0 -
They forgot to put a part on my car. They part wasn't even damaged in the wreck. No idea why they had to replace it.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was friendly and Joshua and his team did an excellent job. Keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car is beautiful and you did an excellent job
Customer Service - 5.0/5.0 -
I was very happy with the work they did on my car.
My Experience - 5.0/5.0 -
From the service desk to the technicians thank you for your time and skill. Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job on my car I’m happy I didn’t buy a new car! Thank you so much!😊
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
You guys at Classic always do a great job...
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Not enough time spent for the discovery of all damage. What was repaired was of great quality.
Customer Service - 5.0/5.0 -
Customer service was great. All questions were answered and addressed.