Classic Collision Sumter

4.9 (1,582reviews)

99%

(803) 869-4638

1196 Broad Street, Sumter, SC 29150

99%

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1196 Broad Street
Sumter, SC 29150

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About Classic Collision Sumter

See Photos

1196 Broad Street
Sumter, SC 29150

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years, 7 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Sumter, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,582)

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Rating

1,465 Customers Rated

5 Stars

77.4% Complete

(1224)
4 Stars

9% Complete

(143)
3 Stars

2.4% Complete

(38)
2 Stars

1.4% Complete

(22)
1 Star

0.3% Complete

(5)
< 1 Star

2.1% Complete

(33)

Customers say

Overall Customer Satisfaction

Customers consistently praised Classic Collision for outstanding service quality, thorough communication, and timely repairs. Many highlighted the exceptional professionalism and friendliness of the entire staff. Daily and frequent text updates throughout the repair process were widely appreciated, with numerous customers noting they always felt informed and valued. Repair quality received high marks, with many customers stating their vehicles looked brand new upon return. Several customers noted their vehicles were completed ahead of schedule, and many appreciated the added touch of having their cars cleaned inside and out. A few customers mentioned minor concerns such as delays, parts left in trunks, or cleanliness issues, reflecting areas noted directly from their feedback. Overall, the vast majority expressed strong satisfaction and willingness to recommend Classic Collision to family and friends.

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Service Quality
Timeliness
Communication

"My vehicle looked brand new again. Like no accident had happened."

"... car, worked easily with my insurance company, and the repair work was top notch. They had my car looking brand new again!" Read more

"The work is perfect and the staff was incredibly supportive and helpful."

"The staff and the quality of my repair exceeded all my expectations. Very pleased with the results. Would without hesitation ..." Read more

"I can't tell there was any damage to my veichle!! Flawless paint job excellent service!!!"

"... 2nd experience and the team never disappoints. The repairs were completed 9 days earlier than the original date and my cars looks brand new. Classic Collision will ..." Read more

"EXCELLENT customer service!! My car was ready ahead of schedule...I really appreciated the daily updates."

"They completed the repair in a very timely manner and their craftsmanship was excellent"

"Was done in a week when stated possibly 2 weeks!"

"... notified 2 days before my estimated pick up day that my car needed an additional week to finish the repairs." Read more

"I got a text message every day to keep me in the know."

"There was a slight delay, but nothing too serious. The communication between us was very great."

"Communication was excellent and the great repair was done quicker than expected. Cant tell the truck was ever ..." Read more

"The communication was phenomenal! They made my car look brand new! I appreciate their service!"

"... customer friendly and I am satisfied with the repair. I appreciated all the updates on the repairs because it kept me in the loop. It helped me feel more relaxed and ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication