Classic Collision Sumter
In operation 43 years, 7 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Sumter, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
KEPT ME INFORMED ON WHAT WAS HAPPENING WITH THE CAR!!!
My Experience - 5.0/5.0 -
The people there are nice and the repair looks good.
Likely to Recommend - 4.0/5.0 -
This was a warranty repair through chevy, so i think they spent some extra time with it. I recently had some insurance work done on another car and attention to detail was not as good as they did with this vehicle.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Highly professional with grat communication. The repair was done perfectly and in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were fast and efficient. My car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional yet personable service. My car looks brand new! For the 3 weeks in the repair shop I felt very comfortable that my Mini was in good hands!
Likely to Recommend - 5.0/5.0 -
Yes I will recommend Classic Collision
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
This was not a good experience. 1. I received several text messages informing me that my car was progressing along. Only to drive to the shop after several weeks to see my car sitting in the middle of the drive way behind the shop and no work done to it. Upon inquiry, I was told that that the shop had called me to get my back up key due to the shop being broken into. That 7 cars were stolen and several keys from the shop, of which my were taken. I never received a phone call about. I was told via text messages: i. when parts were ordered, ii. when parts were dismantled, iii. when parts were reassembled, and... iv. when painting would be completed. None of those things happened as it was texted to me that they had. 2. Enterprise billed my credit card $381.02 for an additional 11 days because Classic did not inform Allstate or Enterprise that there paint system was down and they were backlogged. Allstate informed me to expect a call from Chris, the manager at Classic to contact me today to discuss the issues, but he did not. 3. The car was returned to me with a loud knocking sound at the right-rear of the car where the work was done. 4. When the car was re-keyed, apparently the sun roof was disabled. This was not a good experience!!!
Customer Service - 2.5/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Repair looks good. Time for repairs was to long Left inside of vehicle dirty in the back. On 9/2/22 I took vehicle in for repairs as Classic scheduled. Was told paint booth was down a week so I left & rescheduled the following week. Then when I came back the next week, I was told paint booth was down three weeks. When I questioned the time frame on the paint booth I was told I could take it somewhere else. Very unprofessional!
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
They did a really good job .