Classic Collision Sumter
In operation 43 years, 7 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Sumter, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The repair looks good, but hood still vibrates at high speeds. It didn't before I messed up the fender. and the delay in getting the car back was troublesome. But I do understand it was over the holidays and staff do want to take off.
Customer Service - 5.0/5.0 -
very friendly
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Maybe after they make things right we may, but not right now. A rear bumper cover (and adjustments) - over a month now.
Repair Quality - 2.5/5.0 -
At this time, I cannot rate any higher. Things were missed: car was not cleaned properly after, rags were used to wipe areas - leaving swirls in clear coat, body panels not aligned, and even the tire wasn't cared for when removed.
Customer Service - 3.5/5.0 -
The crew were responding well and keeping us informed - until we informed them our car was not properly fixed. Since then, we have had no update unless we call.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Classic went above and beyond to make sure we were satisfied with their work. They fixed an error quickly and made sure we were updated every step of the way. I would highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer service
Customer Service - 5.0/5.0 -
Nice and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Employees were quick and punctual with answers to questions and felt no time was wasted in getting repairs done and car back to me as quick as possible
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Customer Service - 2.0/5.0 -
I had to initiate contact to find out about the status, and when they were fixing the flat, I was waiting and was never contacted, I had to call to see it it was done!!!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, very happy with the outcome.
Customer Service - 5.0/5.0 -
Amber was very helpful and displayed excellent customer service throughout the entire process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Did not receive car yet. Can't reciew
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Repairs not complete yet.