Classic Collision Sumter
In operation 43 years, 7 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Sumter, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Classic went above and beyond to make sure we were satisfied with their work. They fixed an error quickly and made sure we were updated every step of the way. I would highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer service
Customer Service - 5.0/5.0 -
Nice and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Employees were quick and punctual with answers to questions and felt no time was wasted in getting repairs done and car back to me as quick as possible
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Customer Service - 2.0/5.0 -
I had to initiate contact to find out about the status, and when they were fixing the flat, I was waiting and was never contacted, I had to call to see it it was done!!!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, very happy with the outcome.
Customer Service - 5.0/5.0 -
Amber was very helpful and displayed excellent customer service throughout the entire process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Did not receive car yet. Can't reciew
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Repairs not complete yet.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly service and people!
My Experience - 5.0/5.0 -
Everyone worked well to ensure that work was completed to my satisfaction. The scheduled repairs appropriately and completed vehicle when it was promised. Very courteous staff all the way around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Dropped off vehicle and it took weeks for them to get to it after appointment. Then our paperwork for the vehicle was missed placed and it took another couple weeks for them to get that straight. Overall the customer service was awful but the vehicle was done very well. Would like better communication about the status of the vehicle. And some type of management knew what was going on
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Done that twice already
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There was zero inspection performed on my vehicle while in the care of Classic/Performance Collision of Sumter, SC. Informed my catalytic converter was stolen, battery was no good...none which were true! Dealt with Steve Cook the entire time!!