Classic Elite Chevrolet Sugar Land

1,630reviews
13115 Southwest Freeway,  Sugar Land,  TX  77478

In operation 16 years.

We are a Member of GM Collison Repair Network. We are a I-CAR Gold Certified Collision Repair Facility in Sugarland, Texas.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,630)

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My Experience

Sheana has been awesome to work with! This was the second vehicle she has taken care of for us and she did not disappoint. We had 3 vehicles with hail damage and we just dropped off the 3rd one.

Likely to Recommend

I would recommend Sheana anytime

Repair Quality

Very satisfied with Sheana’s help with getting my vehicles repaired.

Customer Service

See first question

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Have used Classic Elite Chevrolet collision services in the past & will continue to use them in the future if needed. Very satisfied with their work.

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Returned Clean

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No one called me to come in for my estimate. I had to find the shop and go myself. No one called me to let me know when the parts came in so I could drop the car off. I had to go back up to the shop when I did, I was told to drop my car off on a Tuesday at the time it was Friday when I went to drop the car off at 8 AM in the morning. I was told the shop moved that weekend and I had to go to a different location, which was 35 minutes away from where I was at, and when I was there on that Friday, no one told me the shop was moving The app said my vehicle was supposed to be done on a Tuesday. I had to call the shop to verify it was going to be done on a Tuesday and instead I was informed that it was not gonna be done on a Tuesday like the app said it was going to be done on that Friday, I was able to pick up my vehicle work done on the vehicle was good communication with the shop and the customer is not good

My Experience

I will call the manager now, they said they replace the tire but when I took it to discount to get new one the DAY AFTER I PICK UP THE VEHICLE and they said that the spare had to be replace since it had a tread of 7 (when have NEVER used the spare since we bought the car new) . This is ridiculous, I can’t believe it. This after they suppose replace the fender liner and miss the wheel dent which I don’t know how since they replace something in the front suspension. Christina is very deceptive. This is the second time. I need to speak with the manager.

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After four weeks, I called to find out when my vehicle would be ready.

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Bobby really helped out a lot great guy

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My Experience

Very competent work, and finished 2 weeks early.

My Experience

Great work thank you

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Great professional service

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Awesome job

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Great job and good service

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My Experience

My experience was great, good communication and mu truck was fixed in a reasonable amount of time, sheana was awesome

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I was provided with excellent service, including updates on work being done.

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All of my calls were answered or returned in a timely manner.

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I will definitely recommend classic elite Chevy to my friends and family.

Repair Quality

We had a super good experience with Classic Elite Chevy Sugar Land, the staff was very nice. The guys working on our van kept us informed they did a great job. Everything looks perfect.

Customer Service

Returned Clean