Clifford’S Custom Collision - Columbia City Cr#125

5.0 (139reviews)
100%
1245 E Business 30,  Columbia City,  IN  46725

In operation 20 years.

Clifford's Custom Collision has proudly served our community with expert auto collision repair services since 2006. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in Columbia City, IN. At Clifford's Custom Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (139)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair and paint quality, with many noting their vehicles looked brand new upon return. The friendly, professional, and courteous staff created a welcoming experience that made customers feel valued. Proactive communication through texts and emails kept customers informed every step of the way. Many repairs were completed ahead of schedule, exceeding expectations. Customers also appreciated the unexpected bonus of having their vehicles cleaned inside and out. Several customers highlighted the shop as their go-to for future repairs, with many already recommending it to family and friends. A minor improvement point noted directly by customers was occasional delays due to parts availability or insurance-related issues.
Select to learn more
"Cliffords repair quality is top of the line work as if your vehicle came off the show room floor."
"The communication, the customer service, the quality of my vehicle when it was returned back to me. All of which were impeccable. I will always ..." Read more
"... satisfied. They did a great job of communicating and their quality of work is amazing." Read more
"Probably one of the best two tone paint jobs Ive ever seen!"
"... informative, and polite during my repair process. The work done was stellar 👌 as well, and I will definitely come back if I am ever in ..." Read more
"Excellent customer service! Got the job done a week early! Couldnt be happier! Thank you"
"They over delivered!!"
"Vehicle was finished about 5 days ahead of projected finish time."
"Got my car back before it was scheduled to be done."
"A week early actually!"
"I felt a smooth transition and communication every step of the way!"
"... me know and giving me choices. I appreciate their excellent communication and flexibility with options." Read more
"Wonderful customer service from start to finish, never had to wonder what stage the Jeep was at, knew from day 1 what day it would be done and it ..." Read more
"excellent quality and communication !"
"Excellent costumer service, always kept me up to date and were very friendly and helpful."

My Experience

You did amazing work! I have no complaints at all. I appreciate everything you did to get my car fully repaired. You cannot even tell it was damaged. I cannot thank you enough. I was worried you would be able to tell the difference in paint due to the car being nearly 30 years old but it really does look like it was never damaged. I love that i was given regular updates on the process and clear post repair instructions. The communication was great and I will recommend you to anyone I know needing body work or post collision repair.

Likely to Recommend

Absolutely will be recommending to friends and coworkers

Repair Quality

You guys do amazing work! I can't even tell it was hit. Its hard to paint match a 30 year old car and have it look flawless. You made this whole situation so much easier and faster than I expected. Thank you so much for taking such good care of me and my mustang.

Customer Service

Everyone was wonderful and made this process painless.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Thank you for the exceptional work and service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Thanks

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional and friendly staff. Explained the process and time frame up front and did a great job. Truck looks brand new!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Nice surprise to have inside of truck cleaned

Customer Service

Nice surprise to have inside of truck cleaned

Returned Clean

My Experience

Clifford's is the best in every way.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Clifford’s did a great job repairing our Toyota Sienna. Would highly recommend them to anyone needing a vehicle repaired. Very friendly customer service as well. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Jeff with Clifford’s was extremely helpful with the set up process for repair, ordering glass, and figuring out and dealing with my insurance. Very friendly and was great to work with. Will return in the future if it is needed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’m still waiting for my $100 gift card from Clifford’s.

Customer Service

Clifford’s did a great job. It was delayed by a day because they weren’t happy with how the paint looked so they repainted it before we picked it up. They kept us updated on the progress throughout the week.

Returned Clean

My Experience

Jeff, Thanks so much for the great job you guys did on my truck.. Kirby Z.

Likely to Recommend

Repair Quality

Excellent work guys, Thanks a ton !!! 😊👍🏻👍🏻👍🏻😊

Customer Service

Did excellent work, paint looks fantastic.. Thanks so much !!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Will recommend

Repair Quality

Excellent work and timely service.

Customer Service

Very good.

Returned Clean

My Experience

Thanks for doing a great job with the repair of our Honda. Looks fantastic and plan on using and recommending you in the future.