Cline Collision Center Inc.

4.9 (1,879reviews)
99%
1701 Piner Rd., Ste C,  Santa Rosa,  CA  95403
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Shop AssistantSparkles

In operation 21 years.

Cline Collision Center – “Choosing Us is No Accident.” Since 2005, we’ve specialized in expert collision repair for all makes and models. We work with every insurance company, arrange loaner vehicles, and back our repairs with a lifetime guarantee. Certified by multiple OEM manufacturers, I-CAR Gold Class, and aluminum-certified, our technicians deliver the highest quality repairs to get you safely back on the road

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,879)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the collision. The team receives high marks for professionalism, friendliness, and a welcoming atmosphere. Communication stands out as a key strength, with customers appreciating regular text and email updates that kept them informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. Customers also express delight at receiving their vehicles thoroughly cleaned inside and out, often exceeding expectations. A few customers noted minor concerns, including interior cleanliness inconsistencies, timeline estimate confusion, and small finishing details, as areas noted directly from their feedback.
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"... my questions, and treated my car with great care. The quality of the work was outstanding — my vehicle looks amazing, like nothing ever happened. ..." Read more
"The craftsmanship shows they are prideful in their work. Our family SUV looks BRAND NEW! No way of telling ..." Read more
"Hands down THE BEST Collision center in Santa Rosa! A super talented team of skilled professionals do ..." Read more
"Great service. Polite but straight forward staff. Car was finished ahead of schedule and completely cleaned inside and out when we received it back. Great communication ..." Read more
"The car looks better than before the collision."
"Way earlier than anticipated!"
"... from the first moment I walked through the door. The car was finished before the expected date and the repair is amazing." Read more
"It was ready way ahead of schedule!"
"I really appreciate it getting it back when promised, that was very important to me."
"It was 4 days early."
"Amazing communication"
"The text updates were useful for piece of mind and ability to keep my boss informed on progress"
"... to provide exceptional service, which they have! The transparency and communication were a sigh of relief that gave comfort in knowing we were being taken ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience. Jessica is amazing. Great personality welcoming at the door. She knew who I was when I walked in. That was great. Everyone had smiles to greet you with. Very professional and my car looks great. Im a very happy customer and would and will refer anyone to Cline. THANK YOU!

Likely to Recommend

Repair Quality

Great experience

Customer Service

Great customer service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Cline is great, you do great work and have excellent customer service. We love Jessica!

Customer Service

Returned Clean

My Experience

Great customer service and quality work. Highly recommend.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Wonderful job ! Thank you for taking the car in after other shop did a horrible job, really appreciate! Shop the you can trust! And plus great service! Thank you Jessica.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jessica was very clear with timelines, communication in general and all with a friendly sense of humor. Once complete, the car literally looked brand new. We are grateful for the teams attention to detail.

Likely to Recommend

Repair Quality

Great people, great service!

Customer Service

Returned Clean

My Experience

Looks GREAT!!!

Likely to Recommend

Yes...i will recommend them

Repair Quality

Great job. Car looks better than new.

Customer Service

Great! Kept me informed as to status throughout the entirt repair

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Jessica, good job communicating

Customer Service

Returned Clean

My Experience

I’m super happy I chose Cline. I chose them based on my work location first and foremost. You and your team went behind what I even expected. How? The team vacuumed my trunk, touched up some scuffed marks and did a phenomenal job overall. I just felt that this was a local spot that felt like friends were taking care of each other. Thank you. I will be bringing the team Costco pizzas in the near future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The best service from day one, before even committing to have my car repaired. From the care in the estimate, dropping off my vehicle, transports to my rental, phone follow-ups and the final pickup . Everything was 💯 - my car looks better now than before it was damaged!! Thanks to everyone- you kikkass!!

My Experience

Simply the most qualified collision repair business in Santa Rosa and their employees either in front or in repair make the whole experience great. Jeff and Melanie

My Experience

Really spectacular customer service!!! Dealt with difficult insurance company issues and succeded!!!!