Caliber - Santa Rosa - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed thru the whole process.
Customer Service - 5.0/5.0 -
Great on communication
My Experience - 5.0/5.0 -
The team at. Caliber was amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone with whom I interacted provided excellent customer service, including timely communication, which I very much appreciate. The job was done quickly and looks great! I would recommend Caliber to anyone who needs collision repair service services!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent, timely and responsive service from all staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, responsive and informative
Customer Service - 5.0/5.0 -
Reception and service personnel were exceptionally helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied. Timeline was sooner than expected and they walked me through every step of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the whole experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service!
My Experience - 5.0/5.0 -
I appreciated the follow up and effort the team did to help get me through this process quickly and professionally. Excellent experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and quality of work
Customer Service - 5.0/5.0 -
Everyone from drop off, through repairs, and pickup were great to work with and helpful throughout the process
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, I would
Repair Quality - 5.0/5.0 -
They provided excellent service, the guy that took care of me at the beginning. He was very nice. He did a great job, and the young lady the secretary she really helped me out and giving me correct information and she also called me during the process kept me up-to-date with the vehicle. I was really happy about that.
Customer Service - 5.0/5.0 -
Excellent service, the guy that took care of me up in the front. He was very nice as well as the secretary. They both kept me up today with the vehicle during the days that it wasn’t with me plus they also helped me out with the rental service..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent processes were in place and explained thoroughly all along the way. This was comforting and engendered confidence in a traumatic situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best customer service I have ever experienced. Hands down the easiest, fastest, high quality service i’ve ever received. Anthony & his team are lifesavers & i’m so thankful I was able to be a customer at this location. The car looks brand new! High quality team! genuinely happy with the service provided, will be recommending this location to friends and family
Likely to Recommend - 5.0/5.0 -
Yes 1000% recommending this shop
Repair Quality - 5.0/5.0 -
100/10 customer service and repair job ive ever seen. Vehicle looks brand new, thank you for your help!
Customer Service - 5.0/5.0 -
100/10 customer service will recommend to friends and family