Caliber - Santa Rosa - South

4.9 (274reviews)
98%
2929 Santa Rosa Ave,  Santa Rosa,  CA  95407

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (274)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless repair process, and exceptional communication. Many highlight the repairs as flawless, with vehicles returned looking brand new, and several customers appreciated the added touch of having their cars washed and detailed. The team is frequently commended for being professional, courteous, and empathetic. Customers valued being kept informed at every stage of the repair process, including proactive updates via text and phone. Timeliness was a strong positive theme, with many vehicles completed ahead of schedule. Coordination with insurance and rental cars was also widely appreciated. A few customers noted isolated concerns such as parts availability delays, a sensor issue, and one negative experience citing poor workmanship and unprofessional conduct, which were flagged directly by those customers.
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"... helpful! Everyone stayed on top of every detail. The damage to my car is completely gone, and the results exceeded my expectations. I truly appreciate all the hard work and outstanding ..." Read more
"Excellent care, excellent service, extremely professional employees, very helpful and very friendly. Beautiful job on ..." Read more
"... communicative throughout the entire repair process. My car looks brand new, and everything was completed on time. I highly recommend this shop to anyone looking for ..." Read more
"Great service very fast did a really great job with paint matching as well. Cant even tell its been in a collision"
"Vehicle was ready early!"
"The repairs were completed earlier than originally anticipated"
"My vehicle was done 3 days before the estimated finish day."
"It was done two days earlier than promised and was delivered to my home."
"They were super fast with the repairs but still offered quality service."
"I appreciate the great communication. I knew everything that was happening with my car. I also really appreciated the coordination with my ..." Read more
"I did receive updates as to what was going on and the expected date of completion every step of the way. Everyone I spoke to you on the phone was very kind ..." Read more
"Kept me informed during the process. Very responsive and helpful answering my questions. Very professional, excellent customer service and ..." Read more
"Great communication throughout the repair and top-notch workmanship!"
"Did not communicate change in completion date."

My Experience

Our Caliber Collision experience was great! Anthony and his team were welcoming and able to get us in the same day we called. They did a great job fixing our car and they were finished a day earlier than expected! Super nice people! We will be recommending them for sure.

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Very nice, welcoming staff.

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My Experience

Lemme get straight to the point: - A big shout out to Anita and Anthony - A big shoutout to all personnel responsible for the fix of my vehicle - Process was super easy and smooth - They keep you updated all the way till the vehicle is back in your possession - They will do everything they can to keep you satisfied and content - I did not get my free 60 piece McNuggets (haha j/k) - They are rated 5/5 stars for a reason and now I know why - Once again , big shoutout to Team Caliber for an excellent experience 5.1/5 Rating. 101% Satisfaction Guaranteed

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I did not get my free 60 piece McNuggets. J/K

Returned Clean

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Looks like new

Customer Service

Anthony and Anita also the rest of the crew were amazing from step one getting the rental guy to pick me up offered water and coffee and snacks. When the repairs were happening they kept me updated almost everyday till completion of repairs. I would recommend them to anyone. A++++ Service!

My Experience

I would highly recommend Caliber Collision. They go above and beyond doing excellent work.

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Returned Clean

My Experience

Wonderful experience. Everyone was so kind, friendly, and kept me in the loop during the entire time my car was getting repaired (which was finished way before expected)! All around great company that I will most definitely recommend to friends and family.

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Returned Clean

My Experience

I had a really great experience with Caliber Collision. The gentleman who helped me was very thorough, kind and was extremely helpful in answering any questions needed. The entire team was very on top of things, they called with updates consistently and made the whole process extremely smooth. I would highly recommend them.

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My experience was excellent from start to finish. Everything was explained thoroughly right from the beginning, and I was given all the information I needed without having to ask any questions. I appreciated the consistency in follow up, there process was extremely smooth and helpful! Everyone stayed on top of every detail. The damage to my car is completely gone, and the results exceeded my expectations. I truly appreciate all the hard work and outstanding customer service. Thank you for making the entire experience so smooth and stress free!

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Returned Clean

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Anthony and Annita are very professional and courteous.

My Experience

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Of course I would recommend it

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They are friendly and have good service; they know how to explain the work process they are going to do very well.

Customer Service

for the good work

Returned Clean

My Experience

Great overall experience. Very professionsl. Excellent communication and work completed dooner than expected.

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My Experience

it was a great experience customer service was great my car was done on time thank u everyone specially the repair department u r great

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My Experience

Amazing turnaround and personal service

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My Experience

Kept me informed during the process. Very responsive and helpful answering my questions. Very professional, excellent customer service and great job repairing my car

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Returned Clean

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Returned Clean