Cloninger Collision Center
In operation 41 years, 3 years at this location.
As the only Toyota Certified Collision Center in Rowan County, Cloninger Collision Center is your best choice to repair your Toyota. We recently moved into a brand new, state-of-the-art body shop located at 645 Julian Road, Salisbury which we filled with top of the line tools and equipment. Along with being a Toyota Certified Collision Center, we are certified in many other top brands as of 2025. Check out our website for a list of all certified brands. All of our repairs are backed by a limited-lifetime warranty. We offer a shuttle service as well as after hours drop service for your convenience. In addition to Toyotas, we repair all other makes and models using OEM repair procedures. Call 704-633-9016 to set your repair appointment today. Already have an insurance estimate, send it to [email protected] and we'll get your on the road to repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (1,212)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
With everything the technicians have had to go through they worked I. My car as quickly as possible.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jeremy and Pamela in body shop did a excellent job in keeping me updated on my vehicle during the time it was being repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good, thorough service
My Experience - 0.0/5.0 -
First of all for the 3rd time. My name is Pam not AMN. I was very upset with Jeremy for not call me to let me know my car was ready. And I cannot believe that you had my vehicle for almost 2 months. That to me was unacceptable.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You guys put the wrong wheels on our vehicle
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cloninger Ford-Toyota did an amazing job despite National shortages in parts and labor. They communicated well with me and when my insurance rental agreement ran out the owner paid for rental until parts came in for my car.
Customer Service - 5.0/5.0 -
Cloninger Ford-Toyota did an amazing job despite National shortages in parts and labor. They communicated well with me and when my insurance rental agreement ran out the owner paid for rental until parts came in for my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs is top knotch,I can't tell that my van was damaged. Thank you so much. I will be recommending Cloninger Ford Body Shop to ALL MY FRIENDS.. again Thank you. Penny Martin
My Experience - 5.0/5.0 -
Timely in and out body shop. Staff friendly and helpful.2nd vehicle purchased from Cloninger.
My Experience - 5.0/5.0 -
Thanks guys. I'll pick up my car Monday
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Taking the car back tomorrow. I saw a flaw.
Customer Service - 4.5/5.0 -
Took a little longer than I thought. But due to the holidays and supply chains they did a good job
My Experience - 0.0/5.0 -
The repair itself was fine. Communication during the process was lacking.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Soft tonneau cover gram not installed properly.
Customer Service - 3.5/5.0 -
Poor communication. I was not contacted about the status of repairs unless I contacted the body shop
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Because it's backed by Toyota, I would recommend that, but, as a service organization, not so much. I used to work at a Lexus dealership & was quite dismayed to experience the Toyota dealership version of customer service.
Repair Quality - 4.5/5.0 -
The work itself appears to be sufficient.
Customer Service - 3.0/5.0 -
Pamela was awesome! Jeremy was nice but far too overworked.
Returned Clean
My Experience - 5.0/5.0 -
Karl and Miss Pam were really helpful and wonderful to work with!!