Cloninger Collision Center
In operation 41 years, 3 years at this location.
As the only Toyota Certified Collision Center in Rowan County, Cloninger Collision Center is your best choice to repair your Toyota. We recently moved into a brand new, state-of-the-art body shop located at 645 Julian Road, Salisbury which we filled with top of the line tools and equipment. Along with being a Toyota Certified Collision Center, we are certified in many other top brands as of 2025. Check out our website for a list of all certified brands. All of our repairs are backed by a limited-lifetime warranty. We offer a shuttle service as well as after hours drop service for your convenience. In addition to Toyotas, we repair all other makes and models using OEM repair procedures. Call 704-633-9016 to set your repair appointment today. Already have an insurance estimate, send it to [email protected] and we'll get your on the road to repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (1,212)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Communication from the shop wasn’t the best. When I first contacted them we had set up an appointment for them to look at my car. The day of the appointment I was told I should hear from them within a certain time frame for me to bring the car in for them to fix it. A few days after that time frame had passed, I took my car up there and had to work with them on a day to receive it. After this and they had my car, I needed a rental. In the text updates about my car’s progress I was never notified that my car was being repaired. Not only was I not notified of progress, I was told from the rental company that my repairs were completed and I needed to turn in the rental with zero information or communication from the repair shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great folk
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Great service. Had updates sent to me twice a week. I loved having the automatic status reports
My Experience - 0.0/5.0 -
The hood is messed up still, I plan to return in the morning and asks them to fix it.
Likely to Recommend - 5.0/5.0 -
I'll know more once I wash the car myself, but I haven't seen any glaring issues, so far.
Repair Quality - 4.5/5.0 -
Slight whistling from around driver's window. Hopefully that will go away as the new door seals get formed.
Customer Service - 5.0/5.0 -
Very satisfied with the service. It just took too long. I'm assuming the biggest delay was due to supply chain issues.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Prior to picking up Mt vehicle, I was not informed that Cloninger did not accept checks for payment. This would have been helpful since I showed up with a check. I was forced to use a credit card, which I had not planned on using. You did a great job on the car, but communication regarding payment was not so hot
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job and went above and beyond for us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job 👍
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Did used already with Chris my dissatisfaction with my experience. He apologized. First appt my car sat on the lot for three days untouched and they didn’t even know I had already provided them my info. My file was misplaced. Took another two weeks for part to be ordered. Inconsistent information on when my car would be fixed and ready.
My Experience - 5.0/5.0 -
I love the job cloninger Ford done to my vehicle I'm very satisfied and happy in the future I would come back😁
Likely to Recommend - 5.0/5.0 -
Yes I would recommend someone cloninger ford.
Repair Quality - 5.0/5.0 -
I was very satisfied with how they repair my vehicle did great job love it.
Customer Service - 5.0/5.0 -
Customer service but very nice and polite